Vegasino Casino – generell diskussion (sida 19)

Owaygiftoza, gick de med i det här företaget?

Nej, det säger ingenting.

Vi ska lista ut det

Jag har väntat i 9 dagar på 2 uttag på 500 euro och ingenting händer, jag har tappat tålamodet.

Hi, that's quite a lot. Did you ask the casino what the reason was? 

Wasn't it necessary to verify? 

Sometimes delays can occur, but it's good when the casino communicates with the player and doesn't just leave them waiting. 

We give casinos 14 days to resolve withdrawals, and if nothing happens, we try to help. 

I see you've lost patience, but you'll probably have to wait a little longer.

Är det någon som har lika dåliga betalningsförseningar som jag?

Hello, what does late payments mean? How long have you been waiting, please? Did the casino say anything relevant about why you are waiting?

Please let me know a little more. 

Idag är det 19 dagar sedan jag gjorde min första uttagsbegäran

De säger alltid att det behandlas, att pengarna är säkra, att de har alla betalningar i efterskott, de ger mig inga prognoser bara för att vänta.

Well, that's enough.

I also saw that you have an open complaint, so our team is already in the process of assisting you.

I also noticed that they give quite standard answers.

We will contact the casino soon, so we'll see where we get.

One more question, have you been verified yet?

Ja, det har jag.

Jag har aldrig behövt kolla.

Ja, de är standardiserade och vi vet inte när vi kommer att få betalt.

Jag har begärt 1200€ under behandling och jag har fortfarande 5500€ som jag vill ta ut från mitt saldo, och jag kommer aldrig att få det igen.

Obviously, if it wasn't necessary, you'll just have to wait. I believe you'll get your money, but I don't know exactly how long it will take.

Our team will be here for you, and we'll contact the casino soon.

I'm keeping my fingers crossed for you.🤞

Jag har gjort flera uttag och det har aldrig varit nödvändigt.

Det har gått 19 dagar sedan den första förfrågan. Jag hoppas att du kan hjälpa mig.

That's one of the positive things when you say you got the money here before. 

It's a shame that it's taking so long now, but as I said, I believe it will turn out well.

When you have an update, I'll be here.

Det har gått 20 dagar, jag tycker det är alldeles för länge.

I absolutely agree with you and I don't deny it, but it's important to be patient because we have no other choice but to let us work on it.

Men finns det inget du kan göra? I dessa fall?

Well, yes, and I already said that we will contact the casino soon and try to help you resolve the situation.

That's why you opened a complaint. It just can't be done right away, which is why I said that patience will be necessary.🙂

Då väntar jag på nyheter, tack

According to our information, the casino is under the Comoros (AOFA).

But I don't understand your point here, so could you tell us more about what you would like to do, please?