Vegas Hero Casino – generell diskussion (sida 7)

Precis, gör det inte av någon anledning. Fortsätt trycka tills de krediteras. Jag använde ett Visa-bankkort för uttag och de krediterade dem inom 3 arbetsdagar.

Hello.

So they rejected your withdrawal because there was some issue on the site, right?

I would suggest you file a complaint here, and our team will try to find out more.

Jag försöker beskriva problemet i rapportformuläret, men när jag ska skriva går det inte. Jag skriver den första bokstaven och den raderas automatiskt... Vad kan jag göra? Tack.

I'm sorry for this inconvenience.

Please try to clear the cache and the cookies on your computer, log out and in again, and even use an incognito window to file a complaint.

Let us know if all this will help, and if not, we'll find the way for you to file a complaint.

Hej, du lyckades äntligen få tillbaka alla dina pengar. Jag har väntat i två dagar på ett uttag på 500 dollar från Vegas Hero. Jag har två till kvar att göra. Tack.

God morgon, jag har ett väntande uttag på vegashero01 som jag har väntat på i två dagar. Kommer jag att kunna få tillbaka mina pengar?

Do you have any information about your withdrawal, please? In what state is it now?

You should check it in your account and also see if the verification is needed.

God morgon, tack för ditt svar. Ingen verifiering krävs. Mitt uttag som begärdes den 12 oktober behandlas fortfarande.

In that case, please let us know on Monday if there has been any information provided by the casino.

Hey

i got a question about withdrawing a rather large amount from vegahero1.

i ran an account up from 400 aus to it sitting at around 80000 aus.

tried to withdraw 800 aus last week, with no luck, after waiting 4-5 days.

after reading reviews online, I said fuck it and cancelled the withdraw.

went rather agressiv and won even bigger, and bigger.

now the account is at such a large amount, I really hope I can get some of this money out.

I got a pending withdrawal already.

what would be the best way to go about withdrawing this money?

best regards Thomas

Hi, if you played at this casino, I would wait to see how the withdrawal turns out. My advice is to stop playing with money so you don't lose it. 

When you request a withdrawal, don't cancel it, just leave it as it is. I assume that if you won such a large amount and have not yet been verified, this process may occur. The holidays are approaching, so it is possible that it will take longer than normal. 

Will you try to request a withdrawal and wait? If the casino fails to pay within 14 days, you can get back to us and we will try to help. 

Yeah I put in a few withdrawels, waiting on them now.

hard to stay away, and ended up winning even bigger.

got a call from a vip manager from vegashero, who called to congratulate me on my win. And said he would fast track my withdrawels.

so lets see if something happens

Withdrawal issues

I want to withdraw all 10k of the money I have in my VegasHero account. On January 7th I put through the first withdrawal and it still has not been processed. How long is it going to take me to get all of this money out? Will I even be allowed to take it out ever? I lost a lot of money on other sites and really really need to take this money out to pay my bills. Please help.

I understand the need for money, but here comes the tricky part. Not every casino has quick withdrawals, and not every casino is even willing to pay.

This casino is somewhere in the middle, so it is risky to depend on that money. Its score is less than 6 points out of 10; user feedback: mixed—the site appears to be unlicensed.

A few important questions, if you don't mind:

Are you in touch with the support, please? Is your account fully verified, please?

What was the last information you got from the casino?

I wish you the best of luck with the KYC. I still haven't received any of my €3500 winnings from November 1st. The KYC process has been delayed by every means possible for over two and a half months.

What the fuck do you mean they might not pay out at all? That's not how this works.

I don't yet know if I'll receive my winnings. Last Friday, after 2.5 months, I was suddenly asked to verify my crypto wallet, which I had used to make a deposit six months ago.

It's a self-custody wallet, which is anonymous. The casino is demanding a screenshot showing my name. This is impossible to provide in this case. After explaining that it's an anonymous wallet, they pointed out that without this proof, KYC verification wouldn't be possible.

Hello,

Well, in the end it is up to the casino whether it pays or not. This casino has ignored complaints before, which you can verify, too.

Of course we all hope that this is just a temporary problem, but that remains to be seen.

Men just det här casinot är en stor bluff. Om du vinner upp till 500 euro sätter de vanligtvis in dem. Om du har en stor summa där inne, som 1000 eller 2000, försvinner de. De blir ett spökcasino tills du spelar på dem. Så fort ditt konto är nollställt hittar du dem igen och sedan ger de dig inte ens 1 euro tillbaka oavsett hur mycket pengar du sätter in. Var försiktig. Casinoguruns ansvar är också stort, för låt oss säga i Grekland, deras webbplats låter oss inte se recensioner av just det här casinot. Liksom många andra utländska länder.

Often only negative experiences are shared, so in my case a short update: The verification is now complete and I was able to reapply for the payout.