Vave Casino – generell diskussion (sida 2)

Förklaringar till avslag är en mall. Han förklarar inte varför. Varför jag inte kan lämna en recension på gama casino, men jag kan på andra casinon förstår jag inte.

Jag skrev om recensionen, vänligen kontrollera den.

Min recension avvisades bara. Jag skrev det bra. Det är här din yttrandefrihet inte fungerar. Av någon anledning avvisar du bara min recension för detta casino, men tillåter samma recension för andra. Romi du är en hycklare.

Sorry you feel this way. Your reviews were rejected, because our system detects too many similarities and this might happen when we have a strong believe that the reviews could not be real, or sometimes motivated by the casino, actually. If you have some kind of proof, let's say screenshots from your account at this casino, and the casino did not motivate you in any way to write a positive review, please send it to: community@casino.guru, describe there why are you sending those screenshots and it will be precisely checked. By doing this we try to avoid fake reviews and keep those all transparent and truthful, only like that we can really help all the players to really understand how each casino treats their players. Thank you in advance.

Hej, jag har skickat ett svar till dig via e-post.

Tanks, I replied in other thread that we will evaluate everything and you will get response with outcome. 🙂

Du avvisade precis min recension med hänvisning till det faktum att jag inte har tillräckligt med erfarenhet av att spela på detta casino. Men i själva verket finns det inget nytt i det här kasinot som jämför det med gama, pappa. Det var därför jag skrev det på ett sådant sätt att det inte skulle bli några upprepningar och att min recension inte skulle avvisas. Men du avvisade det ändå.

Gör en personlig anteckning på sidan så att spelare kan kontakta dig i privata meddelanden. Det är inte bekvämt att skriva i ämnen och via e-post. Jag gillar inte att spamma där jag kommunicerar.

I am sorry that you did not understand the reason for the rejection well. The reason meant that your review was a bit confusing according to the number of stars you actually gave the casino. I can see that you have written a new review, which will be looked at by our team. Thank you.

Detta är ett vanligt casino. Kasinot är inte dåligt. Men det är inget ovanligt med det som jag skulle kunna lyfta fram. Du förstod mig bara inte.

Thank you for your insides, we really appreciate them, as always.

some times it can take a while to get an approval but don't worry

It has been eight days since I initiated the withdrawal request and they seem unwilling to pay me.

From the security department to the payment department, I don't know why their process is so long. The email exchange between the security department and me took five days, and they only replied to me once a day. Then they asked me to submit various documents, including ID card, driver's license, utility bills, bank statements, and even asked me to hold my driver's license and take a photo of a white paper with their designated number.

Countless certification requirements, although I have provided them all, have not received any feedback so far. They just keep asking me to wait, as if to make me forget about this matter.

Hello,

I'd say after all you have been through, this phase is more or less about waiting, which is sometimes the worst part 🙁.

I would like to believe that this casino is now working on the documents you've provided and that your account will soon be ready for the withdrawal.

If anything goes wrong, please keep us updated so we can discuss your options here.

We will be around the forum for you.

Hello, my first withdrawal request has been pending for more than 40 hours now. The support team keeps replying with copy-pasted messages about some kind of financial department check, which clearly doesn’t seem to exist — it’s obvious they’re just stalling. I found in their own terms that withdrawals can take a maximum of 72 hours, yet their support doesn’t even seem to know about these rules. Still, I have a strong feeling that they won’t process the withdrawal even after 72 hours. I have a completely clean betting history — they simply don’t want to pay out the winnings. What can we do about this?

Greetings, well nothing can be done about it yet I would say. You say you haven't even been waiting two days, so please try to be patient. Sometimes I wouldn't totally rely on what they have in Terms and therefore how fast the money can come. A number of things can come into it where there can be a delay. 

So I would definitely wait for now and not be negative right away. We give casinos 14 days to pay out the money, so if nothing happens, you can definitely write and then we would try to help you.

Det har tagit dem över två veckor att betala mig 150 euro. Den förnedrande behandlingen har fått mig att anmäla det som hänt till polisen. De stjäl från mig rent ut, och jag känner mig trakasserad... de är skamlösa och oförskämda.

Hello, based on what you wrote, you're in a tough spot. However, did the casino tell you why you've been waiting for two weeks? Did you need to verify your identity?

Sometimes withdrawals can take longer for various reasons, but it's always best when the casino communicates with the player.

Since I saw that you opened a complaint, if nothing happens in the next few days, we'll be ready to contact the casino.

I believe it will turn out well.

De har inte gett någon form av förklaring, de tvingade mig att öppna ett nytt mejl, där de fortsatte att skriva till mig så att jag skulle göra samma sak om och om igen, skicka dem en kopia av insättningen, jag skickade den till dem första gången... redan i det fjärde mejlet berättade jag för dem att jag kände mig trakasserad, att de behandlade mig på ett förnedrande sätt, de brydde sig inte... sådana företag, eller nitrobetting, borde inte existera... Jag säger detta om nitrobetting, för det är samma sak, de betalar inte uttag... det är som om du går till en bank, och de säger att de inte kommer att ge dig dina pengar... du skulle gå till polisen, det är rån, eller hur?... ja, dessa människor beter sig likadant... ingen borde spela hos dessa bookmakers, de styrs inte av någon lag... Jag erkänner det, jag var en idiot som satte mina pengar här...

Jag tror inte att det kommer att fungera, de följer inga lagar... Jag ger upp pengarna...