V.Vegas Casino – generell diskussion (sida 9)

So, after you had made your first withdrawal you realized that some slots were restricted to you immediately?

Can you name some examples?

Hello,

I've been trying to make a withdraw for over a week, had KYC problems and all sorts of stuff.

Now i've got a "succesful" mail for my withdraw and i've been waiting for 22 hours (at this time) for the money to arrive, by eth.

They said they can only help me with a recipe or something when 24 hours pass, im going to be back with some news, tbh at this moment, the situation doesen't smell good.

Hope they will solve the problem, the casino looks ok but if they don't pay the withdraws, i won't continue playing on it.

Edit:

This is the first conversation after 24h. Waiting for the financial department to sort it out, i'll be back in a few hours.

Vulkan Vegas, försiktighet, hands off, tveksamt.

Håll dig borta, seriöst...

Rörelsen kommer från Curacao,

Pengar kommer att dras från spelkontot efter 2 eller 3 dagar så att du kan fortsätta spela,

Utbetalningar mycket dåliga och oregelbundna,

Bonus måste implementeras 40X med 1% framgång, så gott som aldrig....

Massor av bonusar, meningslösa utan framgång,

SMS och WhatsApp-meddelanden med en bonus på upp till 170%, naturligtvis sällan framgångsrika...

Ingen gräns för insättningar, inga regler, du kan krossa dig själv till det oändliga....

Gratissnurr är väldigt svåra att få och vinna mycket mindre än de kostar, ingen varning om förlorade pengar.

Det bästa är ännu att komma...Om du har gjort ett allvarligt klagomål kommer spelkontot att blockeras omedelbart..

Har anlitat min advokat nu för att stoppa detta och tro inte när du får höra "vi är ledsna att du inte hade tur"

det är inte upp till dig, jag önskar dig lycka till i alla fall....

Jag hade en mycket dålig upplevelse

Pengar kommer att dras från spelkontot efter 2 eller 3 dagar så att du kan fortsätta spela,

Utbetalningar mycket dåliga och oregelbundna,

Thank you for the reply, i haven't deposited much money, i was just trying to test the platform because at first sight it seemed pretty decent. My main concern was if withdrawing is working and they kept bringing up lots of reasons, wasting my time but tricking me to insist. Ill maybe wait two more days and im gonna give up.

They deducted the money after about a week and said "withdrawal accepted or something like that, now it's been about 36 hours since that, their "finance department" is theoretically gonna reply soon, but yea... seems like bullshit

Massor av bonusar meningslösa utan framgång

SMS och WhatsApp-meddelanden med en bonus på upp till 170% är naturligtvis sällan framgångsrika...

Inga gränser för insättningar, inga regler, du kan bryta dig själv på obestämd tid....

Gratissnurr är väldigt svåra att få och vinner mycket mindre än de är värda utan förvarning om förlorade pengar.

Det bästa har ännu inte kommit... Om du lämnar in ett allvarligt klagomål kommer spelkontot omedelbart att blockeras. "Vi beklagar att du inte har tur." det är inte upp till dig

Jag stöder dig fullt ut. Jag hamnar ofta i liknande situationer. Att blockera ditt konto är ett favoritsätt för kasinon att skydda sig från alla ansvarsområden.

Hello,

allow me to say that in some cases the KYC and associated withdrawal may take a week or so. When our complaint team deals with players' complaints, they allow casinos 14 full days.

May I know whether your account has been fully verified, please?

Hello leksander,

I think that casinos usually block accounts in those situations to ensure that the balance stays the same unless the problem or investigation is solved or closed. I guess it would be far worse if the account stays open and the player could lose the winnings meanwhile.

Hello, on 26th of September my withdrawal was approved and KYC confirmed. They said if the money won't arrive in 24 hours i should write to them. It's been almost 48h . After24 hours they've sent a message to their finnancial department, now im waiting for news. I've asked for a recipe or something since the withdrawal was made on crypto so i could check the wallet. Nothing for now

Well, if your account has been fully verified, we allow casinos 14 full days to proceed with the withdrawal.

I ask you kindly to wait, we would do the same.

If the casino is not able to catch up with the time limit, we will step in and try to help via complaint.

Thank you for the answer, i will wait, i've kinda lost hope regarding this casino. We'll see

Thank you, I hope that the complaint will not be necessary 🤞

Me too, but by the way this looks, i don't think they are capable to solve their problems, i'd like them to proove me wrong though.

I've wageres on over 20 online casinos and never seen something like this.

I understand your point of view, let's give them some time to prove you wrong preferably.

I will check on you on Monday 🤞

Still nothing 😁

Well, I would say that there is still some chance. 😀

However, If you need help, feel free to submit a complaint through our resolution center.

I will, but i might have to wait a little more. You said something about 14 days or somth?

did anyone ever got a withdrawal from this platform? I saw a lot of bad reviews

Exactly, when somebody submits a complaint, we allow the casino 14 full days to verify the account and proceed with the withdrawal.

Honestly, I'm not pretty sure how long you have been waiting for now.

This casino is a good one and pays out the winnings, feel free to check our complaint section to learn how many complaints have been submitted and resolved. There is not a single unresolved complaint so far. I take it as a very good state of things.