Ta ut pengar från ice casino (sida 4)

Hello having troubles with withdrawal from icecasino.Always asking me something after i had uploaded everything they asked ,now can say its total looking like scam anybody can help me?

Hello,

The casino is not a scam, it pays out the money. But first, you must pass the verification, hence cooperation is the quickest way.

Can you paste a list of documents you already provided?

We allow casinos 14 full days to verify the account because sometimes it's not a quick or easy procedure. 🙁

Casinos do not have the luxury of meeting you in person.

Jag kan inte annat än gå in i appen för att göra mitt uttag, appen öppnas inte

När vi måste sätta in är ni snabba

Hello a17536382,

Can I ask you for more details, please? By entering to the application, do you mean to the IceCasina account? Then you can't request a withdrawal to your account there? Please write me more details. 🙂

Ja, jag kan inte logga in eftersom appen inte öppnas, jag gjorde en insättning och jag kan spela och jag kan inte ens ta ut det jag vann, för i HR för att göra insättningen öppnades appen och AGR gör det inte öppet 😡😡😡

Jag menar inte kontot utan appen

Jag vill ha mina pengar

Hey there.

Let's focus on the obstacles for now. Can you try to log in using the website instead? No application, just the website. I would like to understand what this HR and AGR stands for. Can you explain to me, please?

Let me know soon.

God eftermiddag, jag har också problem på ice casino, jag gjorde ett uttag, dokumenten verifierades framgångsrikt, nu har pengarna lämnat kontot och statusen pågår men pengarna hamnar inte på mitt konto.

Har jag fortfarande hopp?

I believe it's just a matter of time - it's good the KYC was successful, give it a few more days. Anyway, I would consider the already sent money as "completed" status. Are you sure the money was sent? 🤔

Hello!

The KYC (know your customer) verifies your personal info. While crypto is an anonymous payment option only. I feel you mixed two separate things together.

Simply put, not every casino offering you a crypto payment option is anonymous. On the other hand, all anonymous CASINOS offer crypto as a payment option due to its anonymity.

Is it better now?

Jag kan inte ta ut på ice casino vad gör jag

Hello there.

The withdrawal process is kind of a complex matter. Could you be more specific, please?

Is it the first time you submitted a withdrawal request? If so, has your account been verified, and your game history checked?

In this case, the withdrawal is at the end of the road.

Share a further description, and I'll try to find a clue.

God morgon, jag gjorde uttaget på ice casino och verifieringsprocessen lyckades, nu pågår uttaget men det har ännu inte kommit in på mitt konto, det har gått ca 10 dagar, de säger att det är sent men att de kommer att betala, jag väntar på att se.

Betalar de ens?

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The casino seems to be in delay again, but generally speaking, it's a well-established big casino. I believe those issues are just temporary.

Would you update us on Monday, please?