3 år sedan
Om du vill diskutera något relaterat till Sportaza Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Sportaza Casino – generell diskussion
3 år sedan
Hej jag vann en insats på 500 och de säger att du bara kan ta ut om du gör en insättning på samma belopp som inte finns. 
Automatiskt översatt:
3 år sedan
I already heard about this condition in a different casino, but I think it's strange. There's a very common rule that when you use a no deposit bonus and you win, you need to make a minimum deposit using any payment method. It's because you need to have at least one payment method registered in the casino's system so they can send you the winnings using the method.
Depositing the same amount shouldn't be necessary . Especially if they try to force you to wager the deposited amount due to anti money-laundering rules.
3 år sedan
Dåligt casino.
Inga gratissnurr
inga vinster från slots
Automatiskt översatt:
3 år sedan
Isn't it more about the game that you play than about the casino?
3 år sedan
About sportaza, it's very scam casino ever seen,
I withdraw after 8 days it say ur withdraw has ben canceled, very bad kyc service it not working on withdraw,
This casino just steal ur money, I have complaints, and I send email to curacaw government,
2 år sedan
Hi.
I have the same problem.
How can I complain about this casino?
They keep cancelling my withdrawal even though its the same method as I deposited with.. Looks like a total scam.. How are they allowed to operate..
2 år sedan
Hello,
would you care to describe what has happened, please?
Have you already passed KYC?
If you feel like you need help, you can submit the complaint here.
1 år sedan
Jag har ofta laddat om och spelat på sportaza casino.
Tyvärr har jag bara dragit mig en gång.
Den 7 december med wild chash 50-spelet med gratisspel hade jag vunnit 30 euro men det krediterades mig aldrig.
Jag rapporterade omedelbart, skickade alla skärmdumpar av vinsterna, gjorde allt möjligt, men varje gång de berättar att de utvärderar min situation.
En månad för 30 euro? Jag vet att de är få men nu är det en principfråga 🤬🤬🤬
Automatiskt översatt:
1 år sedan
Hi there,
so this evaluation is taking over a month?
Do you even know whether your account has been already verified? Are you in touch with the casino?
I think that now it's the right time to submit a complaint, you can read about what it takes right here, and submit the complaint by clicking this link.
I hope the complaint team will help not only with the principle 🤞
1 år sedan
Ja..mitt konto har verifierats eftersom jag redan har dragit tillbaka..
Automatiskt översatt:
1 år sedan
Hi there,
smaller sums can be withdrawn even without full verification, furthermore, you may be asked to verify yourself again if the initial verification took place far in the past - that's why I ask. Thank you for this update.
So what about the complaint I suggested? Have not seen any yet, so I think you should submit one, otherwise, we can't try to help.
Please consider it.
1 år sedan
Jag fick mitt konto stängt av Sportaza ADMs utan anledning alls, mitt saldo var 8 tusen reais men när jag bad om det första uttaget bad de om dokumentverifiering (som varade nästan 15 diss) och när allt var rätt och verifierat, för att min förvåning att jag hade stängt kontot. Jag skickade flera mejl
och de svarade mig inte ens. Jag rekommenderar det inte till någon. sportasa stjäl dina pengar
Automatiskt översatt:
1 år sedan
Hello,
Now that the complaint has been submitted it would be good to update Petronela so she can progress further with the issue. To do that, tap or click this link.
We believe casinos should be able to inform players why the winnings are voided - at least. In case (not saying this is just the case) the player has made some mistakes, he or she should be provided with some explanation to avoid the same mistake in the future.
I hope we will find out what seems to be wrong.
1 år sedan
Hej jag har försökt verifiera mitt konto sedan 2023-04-27 men inget de svarar inte på e-postmeddelanden och accepterar aldrig dokument de kommer alltid med ursäkter jag vet inte hur man gör det snälla hjälp mig att ta ut mina vinster.
Automatiskt översatt:
1 år sedan
1 år sedan
Hello.
As I found out, you are familiar with the complaint option. Well, I would do that again.
Use this link to create another complaint. I wish you luck!🤞🤞🤞
11 månader sedan
Cassiano tar lång tid att verifiera, för att inte tala om att det finns många problem på hemsidan, jag har försökt göra ett uttag i nästan en månad, men Cassiano gör det svårt...
Automatiskt översatt:
11 månader sedan
Hi, so just to make sure, that means you still haven't managed to get the money out yes ?
What reason did the casino give you for not being able to withdraw for a month ? Has your account verification been successfully completed or not yet ?
Anyway, I would recommend to file a complaint here on this link because we give casinos 14 days to resolve withdrawal or KYC process and a month is quite a lot in my opinion.
If you need information about what you can expect from a complaint you can read more about it in this guide. ⬅️
Let me know how you decide. I'll be waiting.
