They infomed you that it can take up to 5 days, so there is nothing much you can do now but wait.
Please be patient, and hopefully soon the money will arrive.
Don't forget to keep us informed. I really like to know how long exactly it is going to take.
i signed up at this casino and deposited 300€ .i had to wait 2 days the deposit to show in my acount.i played and lost the money ,then i contacted support in live chat .i requested a deposit limit on my acount but she closed my acount.in them t&c state that they care about players and that a player can put limits on his acount to play safer but i think that is bs .requested my deposits to be refunded because they are the ones ended the relation after i lost .
Did they give you any explanation for closing the account? Was there maybe some misunderstanding?🤔
Sorry to tell you, but I don't think you have any strong grounds to get your deposit back after you lost it there.🤷♀️
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
