Hej
Jag har samma problem som du. Jag ville fråga om du har fått din utbetalning ännu.
Hej, jag har inte fått min betalning än, då de plötsligt bestämde sig för att verifiera kontot ändå. Väntade 15 dagar på att de skulle säga något och livechatten försäkrade mig att kontoverifiering inte behövdes, men tydligen är det så. Nu väntar vi på att de ska godkänna dokumenten
Ja, det har gått 15 dagar nu för mig också, och ingenting har hänt. Jag får upprepade gånger veta i livechatt och via e-post att min förfrågan prioriteras och att det finns förseningar. Det är samma sak varje dag. Dag efter dag väntar jag bara och skjuter upp mig.
The same here, i have 3 withdraws of 500 euros each and after 2 weeks i'm still waiting.
@CasinoGuru a casino that is totally scam you put 6.6 that looks correct to you?
Hmm, if the casino continues to behave in the same way and does not address the situations that have arisen, it is certainly important to file a complaint as you have done. I see that there are more complaints open against the casino, so if the casino does not react and pay the players again, the safety index will fall even lower. You just need to go through the process to the end and then it will change based on how it ends up.
Det är definitivt värt att lämna in ett klagomål. Spin 247 kommer att göra sitt bästa för att se till att de inte behöver betala ut några vinster.
I disagree. I completed a complaints form and the casino did ask for time to review and then never came back to respond. This happened twice. It's a delay tactic that's all. I still have not been paid nevermind a response after they requested it with Casino Guru. They thieves and it does my head in that they don't have a lower rating. They should not be able to operate in my opinion.
@tomstte how long time you are waiting for withdraws?
Ah ok understoond. And 2 months your payment is still pending or they found another way?
It's still pending
OK then maybe i need to forget these money and is 1500 euros
I disagree. I completed a complaints form and the casino did ask for time to review and then never came back to respond. This happened twice. It's a delay tactic that's all. I still have not been paid nevermind a response after they requested it with Casino Guru. They thieves and it does my head in that they don't have a lower rating. They should not be able to operate in my opinion.
I think the player is on the same wavelength as you, because he didn't get paid either.
I saw that they did not respond to you and therefore not to us, which led to the complaint being closed as unresolved, for which the casino received black points.
In any similar situation, even if the casino does not respond, it is a good idea to file a complaint, because that way the players can warn each other and the safety index will only go down. Surely if a player wants to play somewhere and looks at the forum, user reviews and complaints, he will learn that the players have a problem and the casino does not care to solve it.
Sad but that's the way it is sometimes.
I wish we knew about such things right from the start so we could warn the others.
If you want the player to be notified (for the future) about your message, the best way is to use the "reply" button, unfortunately such "tagging" is not very helpful on our forum. But I just wanted to give you a tip.
Hallå, har du fått dina pengar än?
Hallå, har du fått dina pengar än?
Hi,
Interested to know if anyone was paid from Spin247
See their Website has been closed down
Hello, I checked the complaints and saw that some withdrawals were sent to players. However, the casino is closed, that's true, and I saw that they also have a warning about their no reaction policy.
Do you have money there too?
Hi,
Yes I do have money there.
I have previously asked for assistance here and also no response from them.
Sadly, I thought I would recommend filing a complaint, but since they didn't respond, there's probably nothing more that can be done.
Are you still trying to contact them?
But if they don't respond, it will be difficult to resolve, if at all.😕
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
