11 månader sedan
How long did it take you to receive your first payment? I have a similar situation, I received my first payment after 7 working days, but I can't wait for the second payment.
Slotuna Casino – generell diskussion (sida 3)
11 månader sedan
Första betalningen kom efter 4 dagar så det är nu 3 veckor
dessa bedragare
Automatiskt översatt:
11 månader sedan
Det är den andra utbetalningen men casinot ger inga skäl
de är chattbots som alltid ger samma svar
detta är bedrägeri!!
De säger själva att de bryter mot sina egna servicevillkor och det är förseningar med betalningen
De vill bara att du ska förlora dina pengar igen
Automatiskt översatt:
11 månader sedan
So if you can't get any response from the casino and only from the bots, then file a complaint here and hopefully we can help. It's quite strange that you got the first payout and you're having trouble with the second one. Although, on the other hand, I would say that the first one didn't last very long either.
11 månader sedan
They have template responses in support: "Don't worry, your withdrawal is being processed, it's almost complete." I heard this twice, but the withdrawal remained unprocessed.
11 månader sedan
I would also not like to hear the same thing over and over again. Therefore, a complaint is probably the best way out in this case.
Will you go for it?
11 månader sedan
I have already posted a complaint, waiting for approval.
11 månader sedan
Betygsätt även företaget dåligt på Trustpilot
det funkar ibland! de har bara dåliga recensioner
Automatiskt översatt:
11 månader sedan
I will definitely leave a review there if their attitude towards players does not change.
11 månader sedan
Nu, som internationell spelare, varnar jag kasinomyndigheterna för kasinots GURU: det relevanta kasinot visas som mycket pålitligt och får en poäng på 8. Men detta kasino har varit föremål för dåliga recensioner? Jag litar verkligen inte på det längre. Jag tänkte spela. De gav mig en 300% bonus idag. Jag tänker inte spela.
Ändrad
Automatiskt översatt:
11 månader sedan
De anställda här är manipulerade
Det finns bara klagomål här men casinot är betygsatt som bra
Försiktighet
Automatiskt översatt:
11 månader sedan
I have a question for you. Were you asked to go through verification when you first withdrew? Or when you requested your second withdrawal?
11 månader sedan
ja det är därför det är ännu värre
Automatiskt översatt:
11 månader sedan
You probably didn't understand the question))) When were you asked for KYC? When you first withdrew your winnings? Or was KYC requested when you withdrew your winnings for the second time?
11 månader sedan
Nu, som internationell spelare, varnar jag kasinomyndigheterna för kasinots GURU: det relevanta kasinot visas som mycket pålitligt och får en poäng på 8. Men detta kasino har varit föremål för dåliga recensioner? Jag litar verkligen inte på det längre. Jag tänkte spela. De gav mig en 300% bonus idag. Jag tänker inte spela.
Automatiskt översatt:
11 månader sedan
I'd probably be careful with such a bonus and probably not play with it but what does it mean to be careful? Is it because the bonus seems too high to you?
11 månader sedan
You probably didn't understand the question))) When were you asked for KYC? When you first withdrew your winnings? Or was KYC requested when you withdrew your winnings for the second time?
11 månader sedan
I think the player won't write you back because he was banned for his inappropriate language. So I'm sorry.😕
10 månader sedan
I am waiting 15 days for withdraw. And nothing happen. I am wondering if they will pay or not. Is anyone responsible to answer?
10 månader sedan
Hey!
I was hoping to find some info from other players, yet this casino is not well-reviewed yet. If I may start with a few questions, is this your first witdrawal? In what status is it? And most importantly, what does the support say about the delay, please? I do not mean to question you, but before making any suggestions, it is best to know the specifics. 🙏
10 månader sedan
They say always the same... Financial department has inform for this, we don't know how many time need it we try our best. Be patient. Anyone never tell me how many days maximum. Maybe 2 years who knows. My First withdraw yes. In status is like first day. Nothing change. You work there to them or you can help with that? Thanks
10 månader sedan
Radka doesn't work there but you can file a complaint on our website if you are waiting more than 14 days for your withdrawal. I see that you have not learned anything specific that could help us.
Besides, wasn't it necessary for you to send any documents to the casino? This is something that could slow down the withdrawal since KYC is often required on the first withdrawal even though it is not always a requirement.
10 månader sedan
My withdraw date is 19-2-2025. I spoke in live chat again today. Nothing different from last day's. I didn't send any documents. They didn't ask something. Can you find out what happened? And if i will pay?
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