Title: Roobet Withdrawal Marked as Completed but Repeatedly Rejected – Bank Has Not Received Any Funds
Hello everyone,
I’m looking for advice from anyone who has experienced a similar situation with Roobet, particularly players withdrawing to a European bank account.
I requested a withdrawal of approximately $900 to my Bank Millennium account. Unfortunately, I have been facing repeated issues, and I have not received a clear explanation from Roobet.
Here is what happened:
I submitted my withdrawal request, and Roobet showed the transaction as completed or sent to the payment provider.
The withdrawal was subsequently rejected.
I contacted Bank to check whether they had received the transfer. The bank confirmed that they could not find any incoming payment.
I double-checked my bank details, and they appear to be correct.
I attempted the withdrawal again, but I encountered the same rejection issue.
I have contacted Roobet support through both email and live chat multiple times, requesting an explanation and proof of the transfer or rejection.
Unfortunately, I have not received a clear response or any transaction reference that would allow my bank to investigate further.
What concerns me most is that Roobet appears to mark the withdrawal as completed or sent to the payment provider, while my bank says that no funds have arrived. I also have not received a proper explanation of why the transactions were rejected.
I understand that payment processing can sometimes take time, but repeated rejections without a clear explanation or supporting documentation are frustrating.
My questions are:
Has anyone experienced repeated Roobet withdrawal rejections to a Polish or another European bank account?
Did your withdrawal eventually succeed after several rejections?
Did Roobet eventually provide a transaction reference, payment receipt, or explanation?
If live chat and email support do not respond meaningfully, what is the best way to escalate this issue?
Is there a formal complaint procedure I can use to recover my funds if Roobet continues not to resolve the matter?
I am not trying to make assumptions about what happened. I simply want to understand why the withdrawals are being rejected, where the money is, and how to get it paid successfully.
Any advice from players who have dealt with a similar situation, or from anyone familiar with Roobet’s complaint process, would be greatly appreciated.
Thank you.
My Id for transaction: 3738570084