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Rocknreels Casino – generell diskussion (sida 8)

6 månader sedan av Prowling1
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6 månader sedan

I received last payment on the week before the 11/04

6 månader sedan

I’ve been trying to submit the complaint but the bar that says "submit complaint" won’t work when I go to submit everything

6 månader sedan

Could you please try to open a complaint from another device, clear cookies, or try another browser? If that doesn't work either way, we'll try to find out where the problem is. 

6 månader sedan

Yeah I’ve been waiting since the 19/3 and they said it would be finally transferred and received within this week but it’s 4:30pm on Friday so I’ve lost hope now

6 månader sedan

Hi, in your situation I would also recommend filing a complaint. Our team would try to help in some way, although it is not a guarantee that you will get money, but you don't have to invest anything except your time. 

It would definitely be a good step because if the casino doesn't try to resolve the whole case, it will affect the safety index and so at least a small satisfaction would be that other players would run into it in the future. 

I see that they basically say the same thing to every player, which is that the money will come by the end of the week, but still nothing happens. 

So what do you think, are you going to go for it ? 

If yes, here is the link where you can submit complaint.

Good luck ☘️

Jaro
6 månader sedan

I’ve been trying to , get to the submit reply and it doesn’t submit

MM24
6 månader sedan

They asked and I gave hoping it would mean payment but all the time knowing they didn't need them as according to them had already processed payment once it was just another stall tactic

6 månader sedan

Yeah they asked for bank statements but did not need them to reschedule .

hope is gone , goodluck I hope I’m wrong and you guys get your withdrawals

Jaro
6 månader sedan

They are liscensed searched Curacao sight

file

Jaro
6 månader sedan

In can't happen to anyone else though they are closing no one except people with pending withdrawals can access there sight and even then ya can't deposit so they don't care prove me wrong I've had a complaint submitted here and I'm waiting for any action to occur

Jwalks94
6 månader sedan

My Mrs also recieved hers no drama week before I withdrew mine so around the 7/4 and I withdrew on 14/4

Ändrad av författare 6 månader sedan
6 månader sedan

What’s frustrating is that they keep leading us on and giving us false hope. That’s worse than them just shutting down and telling us we won’t be getting it

Jwalks94
6 månader sedan

file

Prowling1
6 månader sedan

Has anyone received there withdrawel as yet?

74nddprvrw
6 månader sedan

No one has no

6 månader sedan

I’ve been trying to , get to the submit reply and it doesn’t submit

6 månader sedan

Um, sure? From what I've seen you've replied 3 times already so if the problem persists definitely let me know, but I have a feeling you've managed it. 

6 månader sedan

In can't happen to anyone else though they are closing no one except people with pending withdrawals can access there sight and even then ya can't deposit so they don't care prove me wrong I've had a complaint submitted here and I'm waiting for any action to occur

6 månader sedan

Well yes, according to what I saw on our website and what Radka wrote before, they have a Curacao license. 

As for your complaint, I saw it and Pavel contacted the casino, so we will see what can be done and hopefully they will cooperate with us and everything will be solved. 

As they say, "hope dies last."

Fingers crossed 🤞

Jaro
6 månader sedan

Yes thank you and fingers crossed for sure, hope for a good outcome for us all and not just say they will then not like they have the whole time 👍

Jaro
6 månader sedan

Yeah I’ve submitted one , thank you

6 månader sedan

No replies from the online agents now ..

Jaro
6 månader sedan

Yes I’ve completed my complaint

Jwalks94
6 månader sedan

fileThis is the last correspondence I got

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