PlayiO Casino – generell diskussion (sida 5)

Hi, that's a good move. If they can't pay within 14 days, then a complaint will be justified. 

It's normal for them to have a lot of withdrawals, but it shouldn't take that long.

Didn't you need to verify your identity? 

That is not an update I hoped for at all.

Did you have a chance to communicate with anyone from the support or not at all?

Det är bara en bluff! Vilket online casino behandlar så många utbetalningar varje dag att det blir ständiga förseningar? Jag begärde en återbetalning på grund av avsaknaden av en tysk licens!

Sorry to tell you, but I don't think you will succeed with this. They have it in their terms and every player should read those before depositing to any casino, actually. 🤷‍♀️

Hej, jag har samma problem som alla andra här. Jag begärde ett uttag på 390 euro den 31 januari 2026. Det har inte ens behandlats än, med förklaringen att många uttag för närvarande behandlas. Jag har kontaktat flera supportmedlemmar, som hela tiden avskräckte mig. Vissa sa att det var i slutskedet, andra sa att det inte var det. Och ytterligare en medlem i supportteamet sa att mitt uttag skulle slutföras om två dagar, vilket var den 4 februari 2026.

That's been a really long time, for sure.

Is your account already verified, and have you ever withdrawn from there before?

If you wish our complaint team to intervene, please file a complaint and explain the situation.

Detta är min första utbetalning

och mitt konto är också verifierat

Om pengarna inte har kommit fram senast måndag kommer jag definitivt att lämna in en klagomålsanmälan.

Hej kära, jag har också problem med Playio, de låter mig inte ta ut pengar eftersom mina uttag är avstängda.

och de säger att jag var tvungen att tillhandahålla de begärda dokumenten och att de vill att jag ska ladda upp dem i avsnittet i mitt konto, men de låter mig inte ladda upp dem där.

så jag mailade dem men de svarar inte och jag kan inte avbryta.

Tack för din hjälp

Hi, if you have to go through verification, it makes sense to me why you can't withdraw the money.

By the way, when was the last time you wrote to them about not being able to upload the documents to the site? Just so I know how long they've been ignoring you. 

Hej, det är från 30 maj

Thanks. We give casinos 14 days to process withdrawals and KYC verification, so if nothing happens, you won't be able to verify your account or withdraw your money, please let me know, and we'll be here to help. 

Jaroslav, tack så mycket ❤️

Jaroslav, tack så mycket.

okej tack så mycket, jag älskar det!

Hej Jaroslav, verifieringen har godkänts men de låter mig fortfarande inte ta ut pengar.

HEJ

Hej, det verkar som att de tog bort uttagsblockeringen i morse, nu begärde jag uttaget och vi får se.

Tack så mycket

vem är kass?

from what i heard bc of my friends its a new casino and their doin a campaign where unfair situations faced by other casinos like not being paid out or what they check the case and reimburse people and help them i think its called the justice fund and all you need is proof and submit the claim on their website i think its great their doing that

The only thing I keep reading about Cashy on this forum is what a friend says. Every time I try to find a person who has actually been paid, complete silence comes. I imagine the whole idea sounds great. However, it's good to keep in mind that it's a casino operator, hence its marketing in the first place. Screenshot the way they present it and then ask AI how likely this is a transparent, fair campaign to all. In my opinion it's the best way to collect valuable data directly from players and, based on that, pay a few good ones for monetization-frustrated high-roller players to keep them spending at this new casino model. I still hope I'm wrong, but the site perfectly fits modern aggressive marketing strategies. It's actually not just one casino in this, as far as I know.

Great, so go ahead and make a withdrawal and then wait. We'll see how things turn out and when you'll receive the money; nothing should stand in the way now.🙂