HemForumCasinonPlay Boom Casino – generell diskussion

Play Boom Casino – generell diskussion (sida 3)

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3 år sedan
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2 år sedan
gbse

I had account at casinosky I think that has the same company. Ive closed my account there for I didnt like the casino there. Had a few withdraws there aswell with no problem.

I do not have a self exclusion at any other casino of their brand.

Even my account was verified at paradiseplay casino. But when I wanted to withdraw the 10.000 euro all problems came.

And out of nowhere I got this email closure of my account for my wellbeing.

So they steal my money for my wellbeing aswell!? I won that fair and square and did not break any rule. Or else they would describe that as the reason they confiscating my money.


This is just bulls*t reason to not pay out.

Sure they can close my account what they want. But why keep my money then!? If i didnt broke any rule. Because they just dont want to pay my winnings!

2 år sedan
gbse

Yes, in that case I think you are right and if the casino wants to close your account they can do so, but I don't think it is right to just void your winnings. 

Therefore, it is definitely right that you have decided to file a complaint and our team will try to help you as it is quite unfair from my point of view. We'll see where we get and what we find out. I hope for a fair resolution and hopefully you will get your money back. 🙂

Jaro
2 år sedan
gbse

I hope so too. But for what I read they are not even responsive. So i think it will be a hard case to get them even to respond.

2 år sedan
gbse

They are professional thieves, it's sad that online casinos like these can still operate. What they did to me was crazy, they basically kept telling me I couldn't withdraw the 8000 euro I had because the bank account I gave up was not valid, even after withdrawing other smaller winnings there with the same bank account. They kept returning back my balance into my account, the cooling off gambling tools didn't work either. In the end I lost all my money because I couldn't withdraw.

I wrote about this on CasinoMeister to warn people about these people.

Even went as far to let CasinoMeister mediate between us but they didn't respond to CasinoMeister. CasinoMeister wrote a warning about them. Steer clear people!

2 år sedan
gbse

I read your case and I also noticed that you also had a complaint filed with us, but the casino did not address your situation and did not comment. That is why it has a pretty low safety index and if it does the same in other cases, it will be even lower. 

I guess I don't have to say I'm sorry you lost a lot of money because even if I am, there's obviously nothing more that can be done about it. The only positive thing about this situation is that the players have the opportunity to see how the casino has treated the players and decide not to deposit here. 

I hope you won't come across anything like this again in the future. 🙁

2 år sedan
nlsegb

De svarade inte ens på CasinoMeister som är ett stort spelforum.

Sabine, jag tycker personligen att man kan säga adjö till pengar. Om de ignorerar bör du veta att de inte har för avsikt att ge dig pengarna längre. De gjorde det mot mig också. Jag skapade många konton och så fort jag skickade in mitt namn ignorerades kontot.

Jag tycker att det är synd för dig, du säger att du såg min varning på CasinoMeister, men du började ändå spela på Playboom. Vilket slöseri.

Automatiskt översatt:
JusticeForAll
2 år sedan
nlsegb

Hallå,


Ja det tror jag också. Men så länge jag mailar dem och får ett automatiskt supportmejl tillbaka är jag inte blockerad. Så jag förblir hoppfull.


Tyvärr märkte jag för sent att Paradise Casino är samma sak som Playboom och jag läste om det först efteråt. Annars hade jag såklart aldrig börjat med det. Casinosky är också deras och det betalade sig bra. Det var därför jag började leka med dem.

Att inte veta att om du har en stor vinst kommer de att lura dig.


Jag känner förresten en holländare som spelade på Playboom24 och drog licenskortet. Om du inte har en KSA-licens. Och efter många mejl dag och natt fick han äntligen tillbaka sina insättningar. Men han bombarderade dem verkligen med mejl och från ingenstans fick han ett mejl med en återbetalning av insättningen.

Automatiskt översatt:
Sabine1984
2 år sedan
nlsegb

Jag fick också tillbaka dessa automatiska e-postmeddelanden, men de ignorerade mig till slut.

Automatiskt översatt:
JusticeForAll
2 år sedan
nlsegb

Ska prova det. 10 000 är mycket pengar. Och speciellt om de bara stjäl den.

Automatiskt översatt:
2 år sedan
nlsegb

De svarade inte ens på CasinoMeister som är ett stort spelforum.

Sabine, jag tycker personligen att man kan säga adjö till pengar. Om de ignorerar bör du veta att de inte har för avsikt att ge dig pengarna längre. De gjorde det mot mig också. Jag skapade många konton och så fort jag skickade in mitt namn ignorerades kontot.

Jag tycker att det är synd för dig, du säger att du såg min varning på CasinoMeister, men du började ändå spela på Playboom. Vilket slöseri.

Automatiskt översatt:
2 år sedan
gbse

So I'm sorry that they didn't write you back even on the other site on which you filed your complaint. 

However, if Sabine has an open complaint with us, there is certainly no need to condemn this case just yet. Our team will try to help her as best we can and we will see where we get. 

For now, we will have to wait and see how the situation develops.

I firmly believe that she will get her money, but I won't get ahead of myself just yet. 

Jaro
2 år sedan
gbse

Playboom and Playboom24 including the casino that she played at don't care about CasinoGuru or any forum. They know that people with a gambling problem will keep on playing there even after a warning.

JusticeForAll
2 år sedan
gbse

Yes I understand what you are saying and if the casino ignores the complaint it will get black points. This way I don't think it will have a good reputation and less and less people will deposit. That's what I would like to see. 

Jaro
2 år sedan
gbse

Yes as I can see they have never responded on any claim. So they will probably ignore it ones again. I hope for the best because its a new casino of their brand.

2 år sedan
gbse

Yes as I can see they have never responded on any claim. So they will probably ignore it ones again. I hope for the best because its a new casino of their brand.

2 år sedan
gbse

They themselves told me that they do not care about any casino forum, and do not work with them. Ofcourse I hope the best for you but I have a bad experience with these bastards.

JusticeForAll
2 år sedan
gbse

Yea it doesnt look promissing.

JusticeForAll
2 år sedan
nlsegb

De övervakas också av spelmyndigheterna:

Sarah Eternal SRL

https://www.casinonieuws.nl/online/kansspelautoriteit-vragent-curacao-om-hulp/

I det här fallet casino sky.


Riskerar böter på 600 000.


Ändrad
Automatiskt översatt:
2 år sedan
nlsegb

De övervakas också av spelmyndigheterna:

Sarah Eternal SRL

https://www.casinonieuws.nl/online/kansspelautoriteit-vragent-curacao-om-hulp/

I det här fallet casino sky.


Riskerar böter på 600 000.


Automatiskt översatt:
2 år sedan
nlsegb

Låt oss hoppas att detta avskräcker dem, det som är irriterande är att de bara behöver ge dig tillbaka det insatta beloppet.

Automatiskt översatt:
2 år sedan
gbse

Hi, Sabine did you got your refund back because i am wanting my deposits back.And asked them to pay back my money because they dont have a licence in The Netherlands.




Ändrad
2 år sedan
gbse

Hi, Sabine did you got your refund back because i am wanting my deposits back.And asked them to pay back my money because they dont have a licence in The Netherlands.




2 år sedan
gbse

I also wrote Playboom today that I want my deposits back, they asked me my name and birthdate, sent it to them. Haven't had any response, giving them a few days. I told them that the Dutch Gambling Authority is actively pursuing illegal online casino's operating in the Netherlands. We will see what they say/do.

Dinnrg1
2 år sedan
gbse

I didnt but I know people who had a refund because of the no liscense thing. So keep sending them emails!


file

Ändrad
JusticeForAll
2 år sedan
gbse

Wow at least they responded lol

Sabine1984
2 år sedan
gbse

Is the statement for your lost deposits or for your win?

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