ForumCasinonMr Bet Casino – generell diskussion

Mr Bet Casino – generell diskussion (sida 18)

3 år sedan av michifran555
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56380 visningar 389 svar |
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3 månader sedan

Aaaold rynka...något sånt för 1250 dollar??? Vilket drama 🙈 Jag vet inte, vad mer kan jag säga, jag har nog skrivit allt förut! Men kanske ett eget minne för några år sedan (måste ha varit ca 7). Jag hade mycket tur då och jag slog jackpotten 😊 femsiffriga summor😊 i ett OC, jag vill helst inte namnge dem! Jag skulle inte önska det som hände efteråt på någon...en MARDRÖM är på modet...Jag tror att vi kommunicerade dagligen i en månad via chatt eller e-post, jag var samarbetsvillig och skickade in allt de bad om för verifiering! Men det räckte helt enkelt inte för dem (inte ens officiella statliga dokument med datum och stämpel... Jag blev så irriterad och så ledsen att jag laddade upp mitt vigselbevis 🙈😂😂😂, det ska jag aldrig göra igen!) Ibland önskade jag att jag inte hade vunnit en sådan summa ☝️ till slut var jag inte längre trevlig i chatten och hotade att skaffa en advokat och göra ett officiellt klagomål till MGA! Efter några dagar var allt klart och pengarna fanns på kontot...

MEN vad menade jag med det, det enda petitgamer behöver är tålamod och börja ALDRIG spela med vinsterna!!! Någon gång går det över och jag håller tummarna 👍


Automatiskt översatt:
3 månader sedan

I'd say it's quite a sad story but with a happy ending, which I'm definitely happy about. I also like to see when players help each other with their experience and I think that's a good order. You always have to be patient and especially don't play until things are sorted out. You said that very well. 

Anyway, you haven't played here since then ? 🙂

3 månader sedan

Im going to submit a complaint.

I have noticed that at askgamblers website mr.bet reply right away and the dispute its resolved in less than 48h.



3 månader sedan

I saw you've already set it up. I'm curious how it will be resolved and I hope it won't take too long.

Feel free to let us know if you get any more information. 😉

Jaro
3 månader sedan

Jag lämnade också in ett klagomål om Mr.Bet på AskGamblers hemsida, men det avvisades. Efter det lämnade jag in mitt klagomål till Curaçao eGaming, och efter en vecka eller två var det löst.

Automatiskt översatt:
Bozkurt
3 månader sedan

Hello!

I tracked the progress here in this thread too. Thanks for the reminder!

I certainly must save this information because many people keep saying eGaming does not respond. 🤷‍♀️

3 månader sedan

Jag lämnade också in ett klagomål om Mr.Bet på AskGamblers hemsida, men det avvisades. Efter det lämnade jag in mitt klagomål till Curaçao eGaming, och efter en vecka eller två var det löst.

Automatiskt översatt:
3 månader sedan

Curaçao eGaming? how comes, i tho they had no authority over Mr.bet as they dont have any licence under Curaçao . but if that worked its great for you. lets see how my commmplaint goes. And about AskGamblers, i havea friend who used to have an account with them but he decided to close all business with them because based on his experience Askgamblers always put priority for casinos interest and not players.

petitgamer
3 månader sedan

file

3 månader sedan

Jag är glad när klagomål är lösta - men tyvärr måste det sägas - det är ett enormt problem vad kasinon gör nu för tiden. Verifieringsprocessen och sedan utbetalningen är helt förglömlig ändå – de går helt fel väg här. Du registrerar dig på casinot och kan i princip göra en insättning. Innan de ens kollar om du är gammal nog.

Det finns helt klart en regel - registrera dig, verifiera - om casinot går med på verifieringen, då kan du sätta in. Men från och med det ska det inte vara några problem när det kommer till uttag.


Automatiskt översatt:
paclmaya
3 månader sedan

Its abusive, there should be a law that protect players from that. Its beyond control.

I believe after this complaint no matter the result i will not play at this casino or whoever is associated to their business.

3 månader sedan

Hi everyone,

I wanted to address an issue I’m experiencing with Mr.Bet casino. Despite my ongoing dispute here on Casino.Guru, they have consistently delayed resolving my case, only offering vague updates about "processing." Meanwhile, I've observed that similar disputes on another platform, AskGamblers, are being resolved much faster.

This leads me to wonder:

Why is Mr.Bet handling cases differently on AskGamblers while delays persist here on Casino.Guru?

file

Is there a trust issue between Mr.Bet and Casino.Guru, or does Casino.Guru’s reputation not carry the same weight in their eyes?

file

file

Could there be something we, as the Casino.Guru community, are missing about the situation on AskGamblers?

This inconsistency is concerning. If Mr.Bet can resolve issues efficiently on one platform, I would expect the same level of service here. I’m curious to know if others have noticed similar differences or have thoughts on why this may be happening.

Looking forward to your insights.

petitgamer
3 månader sedan

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

3 månader sedan

För ett stort casino måste du säga att Mr. Bet orsakar en hel del problem, eller hur?

Automatiskt översatt:
3 månader sedan

Hello, we will contact the casino just now, since your complaint has been transferred to Michal. We will see in what time interval they will respond. However, I would say that it may be dictated by how many complaints a platform has. I don't want to mislead, it just occurred to me, because I don't know how many complaints the other side is handling. I do know that for 20 or so resolvers we have, if we have more than 1000 complaints in a given month, that's quite a lot and it takes a bit of time to deal with each one in depth. Maybe that's why it takes a bit longer to contact the casino so we have something in hand to do it with. 

However, until the casino is contacted they usually don't reply to the thread. I'm not sure what other things might be behind this and what exactly is the process at Askgamblers and what all they need there. 

So that's my view. 

3 månader sedan

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

petitgamer
3 månader sedan

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

3 månader sedan

Hey everyone,

I reached out to the AskGamblers team with information about my dispute, and their response was literally "no comments." Interestingly, the very next day, I saw a reply to my complaint here on Casino.Guru, and within 12 hours, the funds were in my account. Coincidence? I'm not so sure.

I’ve since emailed Mr.Bet to request that my account be closed. I wouldn’t want anyone else to go through the frustrating experience I had with them. It's a shame because they offer good games, but their customer service has really dropped in my eyes—from 8 stars to 3.

Just a heads up for anyone considering playing there!

3 månader sedan

So that's good news I'd say. I see that the casino responded almost immediately after Michal contacted them, so I can see that they are trying to solve the difficulties, which is good I would say. 

But I understand that you've resorted to closing your account and if it's better for you then I hope you'll do well somewhere else. 

However, Michael has asked something else in the complaint, so it would be good to look at it and answer him so that he can close it, would that be possible please ?

Thank you. 🙂

Jaro
3 månader sedan

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


3 månader sedan

To ensure that your account is actually closed, you should inform the provider that you are addicted to gambling. In such cases, they are legally required to close your account. Just for your information.

3 månader sedan

That is a very good card to play and remove all the spam and please come back messages 😉

3 månader sedan

I'ts already sent the reply to close the case. The message its under review.

moving on. 🙂


3 månader sedan

Oh my bad, maybe I just didn't see it, thank you very much. 🙂

3 månader sedan
I do not recommend the casino is a scam they did not pay me the amount of PLN 4,000 Verification takes weeks. They come up with millions of reasons just to not pay the honestly won money. I reported the matter to econsumer.gov We need to lock up all dishonest people
3 månader sedan
I'm not the first person to be cheated by a casino. There are thousands of people in Poland who have been defrauded by Mr.Bet
3 månader sedan
mr bet never pays out winnings. They're scammers
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