I understand. Based on the experience you described, I would also say that I find the casino reliable. However, as far as this particular case is concerned, it looks peculiar and I am curious to see how it develops further.
Anyway, thank you for sharing your case with us and I hope a similar situation will not happen to you in the future. 🙂
Oh, so this is an uncomfortable situation. Support or live chat still not responding ? Have you tried contacting the casino by email and asking them why you can't access your account ?
Actually, I have to say that I find this whole situation weird. I wonder what direction the complaint will take, because I am curious to know what the problem is in this situation.
If you know anything new, please keep us informed.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
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