LuckyAnon Casino – generell diskussion (sida 5)

Not every casino (and I won't speculate about the reason) implements direct blocks; that happens.

Because there is no reasons and you do not know them. Oh i know. To block users who won, and do compensate for those who lost.

I'm sorry, but I really do not get what you intended to say. In any case, Kubo is trying to get you at least something. Hopefully it will work.

The player created multiple accounts to claim the welcome bonus multiple times, which is a direct violation of our Terms of Service.

The player deposited 0.38620560 LTC from wallet ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 1ff63946528b2cc4f806d6f7abb4bceabf9ffd33a692bd8c076ab031589e065b. The player claimed the welcome bonus and played Big Bass Halloween 3 and Big Bass Amazon Xtreme.

The player also used another account to claim the welcome bonus. The player deposited 0.48379906 LTC from the same wallet used to deposit LTC for his other account (ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj) with transaction hash 96b8df40a46094d803cb8a9bc84c9e5776d11ffe8a3d4431a19bc32ffc928703 and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

There is also a third account that deposited 0.46608664 LTC from wallet ltc1qedc25x8havsj0pzauu6ze7duuv9dxpzs42udj6 — a wallet that transacted directly with the shared deposit wallet above, sending 0.83658673 LTC to ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 085c3083a6ee55d83a87635eb0d107370a1c2d9301402dcd11c63843db74fe86. This account also claimed the welcome bonus and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

The user claims that he only holds one account; this evidence proves indisputably the contrary.

Once the player had been notified of this fraud, he stated that (a) he did not claim a bonus — which is factually incorrect, as all three accounts claimed the welcome bonus; and (b) that it was not his account but that he had funded a friend's — which is itself a violation of our Terms of Service.

Section 3.4: "You are permitted to have only one LuckyAnon Account. If you attempt to open more than one LuckyAnon Account, any and all such accounts may be blocked, suspended or closed, and any funds, bonuses, and winnings in those accounts may be frozen, deducted, or forfeited. We may determine account linkage by any means available to us." Section 4.1 further requires that "You participate in LuckyAnon games on your own behalf and not on behalf of any other person."

His accounts have been permanently restricted.

The player created multiple accounts to claim the welcome bonus multiple times, which is a direct violation of our Terms of Service.

The player deposited 0.38620560 LTC from wallet ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 1ff63946528b2cc4f806d6f7abb4bceabf9ffd33a692bd8c076ab031589e065b. The player claimed the welcome bonus and played Big Bass Halloween 3 and Big Bass Amazon Xtreme.

The player also used another account to claim the welcome bonus. The player deposited 0.48379906 LTC from the same wallet used to deposit LTC for his other account (ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj) with transaction hash 96b8df40a46094d803cb8a9bc84c9e5776d11ffe8a3d4431a19bc32ffc928703 and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

There is also a third account that deposited 0.46608664 LTC from wallet ltc1qedc25x8havsj0pzauu6ze7duuv9dxpzs42udj6 — a wallet that transacted directly with the shared deposit wallet above, sending 0.83658673 LTC to ltc1ql6ywdp8c3kq4mqv0hdstdxnek0qqcd532wyttj in transaction hash 085c3083a6ee55d83a87635eb0d107370a1c2d9301402dcd11c63843db74fe86. This account also claimed the welcome bonus and played the same games (Big Bass Halloween 3 and Big Bass Amazon Xtreme).

The user claims that he only holds one account; this evidence proves indisputably the contrary.

Once the player had been notified of this fraud, he stated that (a) he did not claim a bonus — which is factually incorrect, as all three accounts claimed the welcome bonus; and (b) that it was not his account but that he had funded a friend's — which is itself a violation of our Terms of Service.

Section 3.4: "You are permitted to have only one LuckyAnon Account. If you attempt to open more than one LuckyAnon Account, any and all such accounts may be blocked, suspended or closed, and any funds, bonuses, and winnings in those accounts may be frozen, deducted, or forfeited. We may determine account linkage by any means available to us." Section 4.1 further requires that "You participate in LuckyAnon games on your own behalf and not on behalf of any other person."

His accounts have been permanently restricted.

They just decided to ban me on their discord because they know they’re in the wrong by allowing my deposits and game play to go through even after banning my friend who said was linked to my wallet.

This is related the the above comment.

Send my winnings or my deposit back then

Please open an official dispute here on casino guru.

Jag är här för att uttrycka min upprördhet över Lucky Anon-plattformen. Plattformen tog sex av mina insättningar i ETH, och jag förlorade dem. Jag satte sedan in igen och fick en bonus på 12 500 USD – hittills allt väl. Jag begärde ett uttag, men det förblev väntande. Nästa dag återbetalades pengarna till mitt konto. Jag kontaktade dem via chatt, och de bad mig kontakta dem via e-post – okej. Plattformens svar via e-post var:

"Du har blivit avstängd eftersom systemet upptäckte att du har flera konton på samma plattform", trots att jag bara hade registrerat mig där en gång. Jag kände inte till den här plattformen eftersom jag är VIP på Gamdom, Blaze, Betfury och andra. De beslutade helt enkelt att blockera mitt uttag och mitt konto utan att jag hade gjort något fel, så jag lämnar in en stämningsansökan för att få tillbaka mitt saldo som finns där. Var försiktig – det finns många klagomål om den här plattformen av samma anledning. Kolla Trustpilot så ser du att det är samma klagomål från användare, så du kan se att problemet inte är vi – det är plattformen. När vi vinner betalar de inte ut och hittar på ursäkter. Var försiktig med dem.

Hello, so you're saying that you never had an account here and that the casino incorrectly confiscated your money, right?

If that's the case, I think the best thing would be to let our team look into it and investigate the whole situation. That our team will do as I saw you already opened complaint.

I hope we'll be able to reach a fair resolution and that everything will be properly explained.

God morgon. Nej, jag har aldrig haft ett konto på den plattformen – såvida den inte drivs under ett annat namn i Brasilien – men jag registrerade mig förra veckan, gjorde sex insättningar och vann på den senaste. Och den här plattformen blockerade mitt saldo och spelen, men inte insättningen – om jag sätter in pengar accepterar den det. För mig är detta helt fel; om du är blockerad borde den inte ens acceptera en insättning, eller hur? Tack för din hjälp; jag hoppas att de åtminstone betalar ut det jag vann.

It is definitely strange if the only thing they have left available is depositing.

Let's wait and see what our team finds out and what can be done in this situation.

Good luck.🍀

Tack, bara en fråga till: när plattformen är legitim låter den dig inte öppna ett andra konto, eller hur? Eller så säger den att det redan finns ett konto med den e-postadressen – så det är ytterligare ett allvarligt misstag de har gjort.

I always find it interesting to see how different players have different experiences with the same casino. Some focus more on bonuses, while others care about payments, support, and game selection. Reading real user feedback is probably the best way to understand a platform before trying it.

Well, if you tried to register using the same details, theoretically the system shouldn’t allow you to do so. However, if registration only requires things like an email address and phone number and you use different ones, then it’s quite possible that you could create another account.

It definitely wouldn’t be the first time a player has created multiple accounts simply because they forgot they already had one there from before. So in many cases, it can happen, and players need to be careful about it.

If you suspect that you might already have an account at the casino, it’s always better to contact the casino first and try to find out rather than create a new account, play, win, and only discover the issue during verification. That’s usually when the casino finds out that a player has another account.

Men du kan kolla – jag har aldrig haft ett konto där; jag visste inte ens att den plattformen existerade. Dessutom skickar de mig bonusar – om jag hade gjort något fel skulle jag redan vara blockerad. Cashback-bonusarna kommer in som vanligt, och jag får meddelanden som säger att jag ska spela med bonusarna också.

Hey, I think we all understand what you are saying, and the complaint thread is exactly the place where those things will be considered. Here on the forum, we see that you are convinced that nothing against the rules happened on your side, while at the same time the casino may view the situation differently.

Everything in between needs to be investigated and clarified.

In my opinion, it's vital not to consider a bonus offer or previously made withdrawals as a guarantee for future actions; that's not so simple. Also, with multiple accounts, the idea is that once the rules clearly state what is forbidden, it's up to the player not to cross them. Can feel how it differs from "when the platform is legitimate, it doesn't let you open a second account, right? Or it tells you that an account already exists with that email address—so that's another serious mistake they've made."

So, please be patient and let the complaint resolve those circumstances based on both sides' perspectives.

Okej, jag låter er jobba på det här. Jag finns här för att svara på alla frågor ni kan ha. Tack.