10 månader sedan
I have tried to submit complaint but it keeps saying Capcha Failed🤷♀️
Jokabet Casino – generell diskussion (sida 2)
10 månader sedan
I am trying to submit complaint but it’s saying captcha failed 🤷♀️
10 månader sedan
Eventually you managed to add the printscreens as I can see, so good job. Could you also please take a screenshot of when you enter a complaint and it throws you a message - captcha failed ? A full screen printscreen would be best.
I would then pass it on to our team to look into what might be behind the issue. Also what browser are you using please ?
10 månader sedan
Hi
i have just managed to submit complaint.
10 månader sedan
Great, perfect, so I hope we can help you with your situation.
If you have any updates or anything new don't hesitate to let us know. 🙂
10 månader sedan
Have you heard back from them yet?
10 månader sedan
If I may just add a small detail: please use the reply button.
When you do, the person you try to reach out to will be notified about your post. 😉 Increasing your chance for a response.
Good luck with the complaint, and have a great weekend!
10 månader sedan
Have you heard anything from jokabet directly yet
10 månader sedan
No they keep ignoring emails
10 månader sedan
It's really bad. I'm in the same boat
10 månader sedan
I also submitted a complaint to curaçao e gaming but have had no response.
10 månader sedan
That's really bad
10 månader sedan
Hello, unfortunately not, and I also saw that your complaint was eventually closed with our team finding out that you did not tell the casino about your gambling issue.
I am very sorry that it ended this way and I wish there was more we could do to help, but in this case there wasn't.
10 månader sedan
Hiya, just checking if you've had any correspondence from jokabet yet?. They keep telling me they are still looking into the complaint
10 månader sedan
No reply. Also curaçao e gaming have replied stating that this is not one of there casinos with there licence, feel like I’ve actually hit a brick wall .
10 månader sedan
That's is awful. Not sure what to do next. It's so frustrating
10 månader sedan
Does anybody know who jokabet casino hold there licence with??
9 månader sedan
Any news yet?
Re the license I can see the thread below but has Jokabet been in touch yet?
9 månader sedan
No response at all.
