Instant Casino – generell diskussion (sida 7)

De fick mig att göra en insättning på 249 euro för att kunna komma åt uttaget direkt på kryptovaluta. Problemet är att jag förlorade de pengarna men de måste åtminstone återbetala mig uttaget

Hej jag ville informera dig om att de utan anledning också blockerade mitt konto snälla gör något jag har rätt att få tillbaka mitt uttag som något jag är en spelare

Update on Instant Casino - they have been issued with a final demand letter/email. If they do not reply by the 16th then Revolut and Mastercard have confirmed they will report the matter to law enforcement in the jurisdiction of their registered entity. They have had too many cases of issues with Revolut now and they are taking the matter incredibly seriously - I'm sure Juventus will be happy that this company are involved in criminal practices.

Tack låt mig veta då när de har svarat

Hello,

You know there is not much we can do directly on the forum.Forum is merely about talking.

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Hi!

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lets see if they keep their promise this time. They have 7 hours left to pay me my refund as promised multiple times in the last 3 weeks.

Hi!

so to say, 5 hours remain. Surely keep us posted.

Omedelbart casinoproblem

Jag gjorde en vinst och i 3 dagar fortsätter de med förfrågningar om dokument

Identitetskort

kreditkort

kreditkortsrörelser

Jag tror att det är ett sätt att få folk att tröttna på att be om betalning

Verkligen opålitligt

Jag råder alla att hålla sig borta från detta onlinecasino

Another false promise, they keep lying, stalling and ignoring. I urge everyone to STAY AWAY from this SITE

But hold on....they are partnered with Juventus!! lol! Won't be for long if they don't submit a formal response to me by COB tomorrow - the matter will be transferred to Mastercard who will be closing down all merchants linked to them so they won't be able to accept card payments anymore - very best of luck to them. This is an issue that has been brewing with certain merchants they use for a long time.

These are the usual documents needed to successfully pass the KYC. Have you sent everything they asked for, though?

Please keep us informed about how it goes and if our help will be needed.

Jag tror inte att historiken för mina kreditkortsrörelser också behövs, men eftersom jag inte har något att dölja skickade jag allt efterfrågat, jag kommer att hålla dig uppdaterad eftersom de mer eller mindre skickar ett e-postmeddelande var 24:e timme

they still have not paid me back as promised. They said if its not in your bank within 24 hours contact us again and this is the message i get. Still ignored on every email i sent, for 6 months

Same responses as me - yet never had an email from them at all, literally nothing. Then onto Live Chat again where the same lies begin the next day - what a disgrace this site are. We aren't talking about ignoring for a few days here, this is weeks and months of simply lies from the Live Chat teams and absolutely zero action from the Support/Complaints teams.

dagens uppdatering är:

Vi har skickat dokumenten till relevant team, uppdateringar kommer att följa.

Jag skickade allt, som tur är kan jag leva utan de där 1000 euron, självklart ska folk fortfarande varnas för dessa långa väntetider på detta casino, nu måste vi se om väntan är långa eller eviga 😀

Who are these "other teams" - that's all I ever get on Live Chat but have never had any communication with them. Incredible that I haven't had a response in 3 and a half months, another player hasn't had anything in 6 months - how many more are there! Is this site even real?

Nyheter, jag hoppas vara i slutet och om 4/5 dagar kunna säga att allt gick bra:

Jag fick ett meddelande om att betalningen har accepterats och jag måste bara vänta på tidpunkten för min bank.

Jag kollade och det finns redan på mitt konto.

Så vad jag kan säga är att de var långsamma, med många verifieringsförfrågningar men betalningen kom efter 4 dagar och 6 e-postmeddelanden med dokument skickade (ett för protokollet ändrade jag mig själv för att göra det som de ville, annars gjorde ett kort som begärts lagligt. finns inte)

Lycka till till er alla och om jag kan hjälpa någon är jag tillgänglig

"One disadvantage of a Costa Rica gaming license is that, due to the lack of a legitimate license, you will not be able to accept payments from standard merchants and payment providers like Visa and MasterCard. Alternatively, you may accept cryptocurrency payments first and then add fiat money if you choose to seek a license in another country down the road."

This is directly from the Costa Rica licence authority - amazing how Instant Casino, who claim to have a Costa Rica licence, can accept payments with Visa/Mastercard - oh wait, that's right, they can't! So instead they setup and work with other scammers to setup shell companies and companies who pretend to buy and sell Crypto like Goriwire and Bitsent and fake booksellers in Nigeria etc. Every payment made by card to this organisation is FRAUD, against their own Licence terms and highly illegal.

We'll be here for your updates. Thank you.

I hope everything will go well.