1 vecka sedan
That is a very serious thing to say. What have you done after that? Can you raise it to a higher authority considering the amount?
ice casino blockerade mig (sida 4)
1 vecka sedan
Jaroslav, is my case difficult?
1 vecka sedan
Jag överklagade helt enkelt beslutet ännu en gång, moderatorn måste vara på semester och har inte svarat, och jag har inte gjort något annat för casinoguron, och det finns ingen mening med att vara på semester 😅
Nu anmäler jag det till tillsynsmyndigheten, jag vet inte vad jag ska göra mer.
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1 vecka sedan
It's hard to say; sometimes a casino won't forgive even a single mistake, and it depends on how they choose to handle the situation. In other cases, the casino might turn a blind eye. The point is that if the Terms state that VPNs are not allowed, then simply turning one on and accessing the site with it constitutes a violation of the rules.
However, we also try to distinguish whether it was intentional and the player wanted to circumvent something at the casino, or conversely, it wasn’t intentional, and the player didn’t want to gain any unfair advantage over other players and the casino.
So I think it will be judged based on that, but we can’t influence how the casino will react.
5 dagar sedan
My case has been resolved and I got my account back and all my money. I have successful withdrawls as well.
I cant thank CasinoGuru enough for helping me through this.
May you guys help more people like me.
Regards to Ms. Veronika and Michal. V.
Thanks again!
SvaraCitat1
4 dagar sedan
You're more than welcome. I hope something like this doesn't happen again so you don't run into any problems either. I'll be rooting for you in your next sessions.
Good luck, and have a nice weekend.
4 dagar sedan
Hello bro my issue has been resolved. I did get my winnings as well. I think it is a case by case scenario. I hope you would still get your money. All of it because its yours.
4 dagar sedan
Jag är glad att jag inte fick och kommer inte att få casinoguro på sin sida, min moderator är väldigt svag, han har inte svarat på några av mina e-postmeddelanden och har varit på semester längre än att analysera FAKTA jag skickade in.
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