GreatWin Casino – generell diskussion (sida 3)

Jag tror och vet att jag aldrig kommer att få mina 500 euro

Hi,

To me it seems that the casino is not accepting the Maestro card as a withdrawal option. But it is just my guess. Would you copy and paste the text from the screenshot right into the new post so I can read that in English, I want to be sure what is going on.

Thank you.

det går inte att kopiera..igår gav jag iban och bic men de säger igen att jag inte kan betala..jag tog till och med en bild på mitt bankkort vilket är ett misstag..ingen av mina 500 euro bara det jag har använt samma kort att betala. Inga anslutningar

Jag fick mina pengar efter många e-postmeddelanden. Du var framgångsrik

Hi there,

I would love to understand what the issue was and how it was solved, on the other hand, I'm happy to see such a quick resolution. 🙂

Enjoy the winnings!

Is there anything else you would like to share about the casino?

Det var ett problem eftersom jag väntade på pengar till två personer och sedan kunde de inte finansiera mitt konto och till slut lyckades de eftersom jag fortsatte att sms:a dem

What are your opinions about this casino?

Det är inte den bästa åsikten eftersom jag knappt fick tillbaka mina pengar... så jag rekommenderar det inte för de som är nervösa... Jag skulle inte spela där igen bara på grund av den långa väntan på pengarna och sånt.

Hi there,

you were waiting for money for two people? I fear that the auto-translate feature is not in the best shape 😀.

Anyway, you were persistent and got the winnings - that's what counts!

Jag spelade igen och fick 3000 euro och väntar fortfarande.. Jag förstår inte varför väntetiden är så lång.. Jag bad 3 gånger om 500 euro och de skriver bara igen att det är lång väntetid

Jag bad om den första betalningen på söndagen, sedan måndag och tisdag.

Måste vänta katastrof

Hello,

First - my congratulations 🙂!

So, the casino is constantly writing something to you, isn't it? What does it say?

Do you have any explanation?

Correct me if I'm wrong but you experienced just the same delay before, so I would not be so surprised if it's happening again. Not saying the delay is good, but you were paid once before, weren't you?

Let me know.

Ja det gjorde jag och de betalade mig 500 euro då och nu väntar jag på 3000 euro.. och jag får samma mejl hela tiden.

Thank you for contacting Customer Support Team. I am afraid all German agents are not available at the moment, but It will be my pleasure to help you today!

I am happy to confirm that your withdrawal is in queue for processing by our Finance Department.

We aim to process withdrawal requests in about 3 business days, from the next day that the request was made, or from the day of the last processed withdrawal.

Please note that this timeframe excludes weekends and public holidays. Once the withdrawal is processed, you should receive an email from the Finance Department.

Please note that bank and credit card transfers can be delayed by up to 3-5 working days.

If you have any additional question don't hesitate to contact us back in live chat or via email and we will be glad to help you

Sade varje dag ..Jag väntar vänta

tomorrow is the weekend and their finance department won't be working..I write to them all the time and they always reply the same way..first I lost a lot of money and only then got it and now I have to wait..it's not fair with them, the last time I was 8 or I waited 9 days for 500 euros and now for 3000, who knows how long the wait is and what I should do

I entered the casino and I see that they returned everything to my account .. 2544 euros .. I don't know why they did it again