2 år sedan
Om du vill diskutera något relaterat till FoxyPlay Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Hi, what specific problem do you have when you are so upset? We don't advertise this casino but we provide information about it and that makes a big difference.
As for the feedback, what do you mean it was not approved. You mean the user review? You wrote in it that the casino is a scam and that no game gave anything. I think that if you just lose in the casino and that is the only reason why you submit a user review, it will not be approved. If you write more details about it, then we can take a look at it and see if it's okay.
Dear player.
If you take just a few minutes to browse the proper tab, you would see we do not rate the possibility of winning in any casino. You may quite easily lose even in the fairest casino in the world because, as math dictates: the longer you play, the sooner you lose.
In the long term, casinos always win.
Thus, the explanation is at hand: click or tap here
May I know how you calculated the rating to three - precisely?
One way or another, all details are clearly and visibly stated in this section called: How we review online casinos
Well, if you play in casinos to gain winnings not to enjoy the game itself, you are most likely to be disappointed quite often, I fear. 🙁
The full explanation lies in the terms RTP and house edge.
I hope you'll gain some insight.
good day everyone
i received 100% bonus deposit + 50 free spins and the wagering 35x - no max cash out. This what the casino told me and when I asked for the terms & conditions of the bonus they just mentioned this on the chat and said.
I deposited 222$ and I received 222$ total of 444$ so the wagering total should be 222$x35 =7770$ but they said the wagering is 15540$ which the total amount (444$) x 35🤔, ok fine. After I checked the bonus progress the. I saw 22518.20$ remaining 😂.

How is that possible?????
Hey, I do not see any problem with the amount you need to wager.
Usually, both funds are subject to the deposit bonus wagering requirement.
For the rest, I think you need to ask the support. Quite often, some games are not counted in the wagering, for instance.
Mind this:
"You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
For example, if you deposit €100 and get a €100 bonus, you will have to wager €7,000 in total (€200 * 35) before being allowed to make a withdrawal.
Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 0%, Blackjack 0%, Video poker 0%, Baccarat 0%, Live games 0%, Scratch cards 0%.
Games from some game providers have a decreased contribution towards the wagering requirements: Belatra 0%, Betsoft Gaming 0%, Microgaming 0%, Other 100%."
https://casino.guru/foxyplay-casino-review#tab=js-tab-bonuses
I saw the print screen, yes.
But for obvious reasons, I can't explain that since I have no access to your gaming history. The casino should explain, of course.
My response was meant for the written text, which makes sense to me, as I wrote.
Speaking about the amount, did you ask for some explanation? Have you ever got any?🤔
Hello there.
I saw your complaint, and it is your turn now. So please provide all the specific information. 🙏
Sadly, the issue is not very clear it seems. 🙁
"Thank you for your reply, anzelika33. I am afraid I am still a bit confused. Do I understand correctly that someone else asked the casino to close your account? Have you ever personally ask them to close it? Do you currently have access to your casino account?"
So, what happened?
So when you asked to close the account, where did you do it? Via live chat or some other way ? Sometimes it's good to read the Terms and Conditions to close an account properly. What reason did the casino give you for keeping your account open ?
And the casino also provided some reason why it is so that after closing the account you have to reopen it the next day ? It doesn't seem right to me.
However, I saw your complaint. I don't think it's a good idea to deposit money there again just because your account hasn't been closed. Well, I wonder where our team's gonna get. For now, we'll have to be patient.
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Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
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