DelOro Casino – generell diskussion (sida 28)

https://casino.guru/profile-complaints/308007/bp54 Just to add a bit of context.

I recall all the hacked account case. Thank you.

I was verified after 7 days. Support send a ticket on day 5 and after ticket it took 2 days after that no problems so far i withdraw winnings to skrill its instant

Hej 🙋‍♀️ Allt gott för 2026 till er alla också 🍀! Jag försöker tänka positivt; jag kommer inte att spela där längre förrän allt är utrett. Massor av kärlek ✌🏻 Jag håller er uppdaterade, såklart. PS: Jag är också övertygad om att du och dina kollegor kommer att bedöma alla problem rättvist ❤️ Vi ses snart!

Tack så mycket för svaret… Jag har väntat i 3 dagar… så imorgon är halvvägs 😃 Det borde ta 7 dagar för mig också 🍀✌🏻🙋‍♀️

🙋‍♀️ Hej, en snabb uppdatering: Jag blev verifierad och pengarna fanns på mitt konto supersnabbt. Jag hade tydligen otrolig tur. Jag har läst allt här och jag är så ledsen för er som inte hade så bra upplevelser. Jag ska ta en paus från casinon ett tag nu eftersom uttag och verifieringar alltid ger mig huvudvärk. 🍀 Lycka till!

I'm glad all is good with you. Enjoy the break as much as possible, please.

Absolut, tack så mycket! Ju längre uppehållet, desto bättre… Jag vill inte falla tillbaka i gamla vanor och spela kasinospel för ofta… Med vänliga hälsningar

We'll definitely keep our fingers crossed for you.

Enjoy yourselves and have a good time.🙂

Åh Jaro 😅🍀, vad trevligt att höra från dig! Jag fick mitt konto där blockerat direkt (vilket inte alls var lätt; de försöker verkligen övertala dig att fortsätta spela). Jag hoppas att du mår bra och jag skickar dig massor av kärlek ✌🏻…

I understand that sometimes this is just casino tactics and basically everyone wants to keep their customers.

I believe that everything is going as you imagined at the moment.

Take care!🙂 ☘️

Det roliga var att de var så övertygande att jag ibland till och med trodde att det skulle vara bättre att fortsätta spela där 😀. Det var galet haha… Med vänliga hälsningar ✌🏻.

That's probably the effect they want to achieve.

I would say it's also manipulation.🤷‍♂️

I thought I would review this casino for everyone as I have used them for a year now.

Layout:

Quite good! You can sort by provider, live casino, type of games and recent games.

Customer service:

Amazing! They are very friendly! And you can usually have a bonus everything you ask, and they have a bonus every other day + 10% cashback on your losses on Thursday, no wagering.

Slots availability:

Unfortunatley here is where they get most deductions from me. They have almost all providers, but they are missing ELK.

And my biggest grip is that they have opted to run lower RTP versions on many of their providers, big ones like Pragmatic, Play and Go, Thunderkick and Blueprint, some of the Blueprint ones are running at a shocking 92%!

If they changed that, it would be almost 10/10 for me personally.

Talking about their slots, they do seem to do something really weird though, and I have not gotten answer from them.

It seems, if you win "big" they tend to remove the slot from the catalogue, it's very bizzare as we all know it's random. Fire in the Hole 2, Tanked, Ghost Glyph (a very low volatile slot, but I hit 600x and within 30 min it was gone! No explanation) and Dead Men Walking is a few that comes to mind. I flagged this months ago, they blamed it on the provider having maintenence but that's not true. Not sure it's a licencing thing or what but it's very strange.

Other notes:

They are VPN friendly.

Cashout is Instant, I'm UK and it hits your bank account within minutes usually. They do take a fee, and they have max limits of 1000 Euros a day, but if you are regular you get that raised. I'm not sure what mine is, but I've withdrawn thousands in one day and not been an issue.

Responsibile gaming:

They used to have a self coolout function, where you could block yourself for 24 hours. This has been removed.. stating that players used it wrongly.. ? Dosen't seem right with me, but you can contact support and they can block you if you wish.

Overall a very good casino, VPN friendly, instant cashouts, most slots. But unfortunatley low RTP on some, and some bizzare slot removals which never got explained.

Would recommend.

Hello, did you know you can use the casino review feature too?

https://casino.guru/casino-reviews#/reviews/guide 👈

I would consider such a detailed summary worthy of an official user review. 😉

Ah, I will do!