CrownPlay Casino – generell diskussion (sida 17)

Tack! Jag har lämnat in ett klagomål mot alla casinon som öppnade mitt konto igen utan tillstånd.

Jag skulle vilja veta hur många andra användare som har hamnat i samma situation som jag.

Hi there, hope you're doing well. My apologies for the delay; I needed a break for the last couple of days. In any case, I guess you have not been the only one in this situation; however, I hope most operators, who share quite vague principles proven in closed players' complaints, will reconsider their approach to self-exclusion due to gambling addiction.

Det som gör mig mest arg är att det här är exklusiva kasinon! Är det möjligt att vi inte kan ingripa?

Hello, in my opinion it depends on each casino separately. Some casinos, though complaining, realize that such cases also have a player's safety perspective and are willing to change processes or rules to meet the best solution possible. And some do not...