Hello, I see that the casino gave a pretty comprehensive explanation of what went wrong and why they blocked your account. Are you aware of any of this and do you have a specific reason why your account was closed ?
However, if you feel that you did nothing wrong and the casino has accused you of being dishonest, then you have the option to file a complaint here on this link. Our team will try to help you.
Also, to help you know what to expect from the whole process when you lodge a complaint, I have attached a guide called- Complaint Resolution Information and Instructions, where you can find out more.
Are you in ?
Hej, samma situation, mitt konto spärrades och mina pengar blev stulna. De skrev en massa allmänna regler som jag inte bröt mot, jag förstod inte ens varför de gjorde det. Jag är väldigt arg, jag råder ingen att spela på denna bluffsajt 


Hello, the same situation, my account was blocked and my money was stolen. They wrote a bunch of general rules that I didn't break, I didn't even understand why they did it. I am very angry, I do not advise anyone to play on this scam site 


Привіт, така сама ситуація, заблокували мій рахунок і вкрали мої гроші. Написали купу загальних правил, які я не порушував, навіть не зрозумів, по якій причині вони це зробили. Я дуже сердитий, нікому не раджу грати на цьому шахрайському сайті


I sympathize with you in this situation when you say you feel you have done nothing wrong.
However, our team will try to help you and I have seen that your complaint has moved forward and Peter will contact the casino about your problem.
So we'll see what we can find out and why the casino took your money. For now, I won't get ahead of myself and hopefully everything will be resolved fairly.
They stole my money without any reason. Look how many complaints there are about this casino. And you say the casino gave a pretty comprehensive explanation of what went wrong and why they blocked your account. The same answers 9,2 and 9,3 to everyone. It is just scam casino.
Hey exactly same is my case dear .
I hate this kind of scam that casino is doing with there loyal members and this is such bad and Curaçao Game the licence provider need to be alerted olso about what there casino license holder is doing.
This is such big fraud and that type of casinos need to be blacklisted and banned from the net and licens providers need to take action and take the licens back our if not then the licens provider need to be blacklisted olso and all the casinos that is provided with Curaçao Game licence need to be set as ALERT CASINOS NO GURANTEE OF WITHDRAWAL of fund wins
Coins.game we want the account unblocked and withdrawal funds...
Further Curaçao Games wakeup and see this

If coins.game don't response and not be fair and payout legal wins then CASINOGURU I request you to please help to make action against Curaçao Games for providing licences to casinos that under fake and scam actions close member acounts and Curaçao Games NEED instantly TO CLOSE the licences of Coins.game before more players/ members will end up like us
SET COMPLAINT WITH THIS
Royal Way N.V.
GLH-OCCHKTW0709152022
Coins.game
De stal mina pengar utan någon anledning. Se hur många klagomål det finns på detta casino. Och du säger att kasinot gav en ganska omfattande förklaring av vad som gick fel och varför de blockerade ditt konto. Samma svar 9,2 och 9,3 till alla. Det är bara bluff casino.
They stole my money without any reason. Look how many complaints there are about this casino. And you say the casino gave a pretty comprehensive explanation of what went wrong and why they blocked your account. The same answers 9,2 and 9,3 to everyone. It is just scam casino.
Hello.
Well, have you seen the safety index of this casino? I mean, it is quite a warning 👈
I'm sorry, but this information is based on the actual state of the casino:
"High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index"
So, sadly, for now, we have to give the complaint some time to proceed further. Believe it or not, the Team is very dedicated.
Additionally, Jaro didn't say "the casino gave a pretty comprehensive explanation of what went wrong and why they blocked your account." You probably lost the point while translating the text. 🤷♀️
This casino need to be blacklisted and CURAÇAO GAMES NEED TO instantly take action on this and either casino payout us our CURAÇAO Game cancel the licenes of this scam casino ...
Ifnthay dont take any action then Curaçao Games is olso involved in this and need to be investigate further how trust this casino license provider is.
So Curaçao Games we want action now this cant go like this...
@GekkeBelg complaine is same case as many other now thisbcasinonis big fraud !!!
I have a feeling that same pepole Behind Bitdice casino is the coins.game casino !! Same kind of fraud scam thay doing !!!
I am such irritating of this kind of pepole ! Some one need to close this webside
Hello. I can understand your frustration, but as Radka has already mentioned, unfortunately without a proof there is nothing to do. And we do not put casinos on any blacklist because keeping them there does not really give anyone more detailed information, we want everything to be visible to everyone with all the details.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
Casino.guru är en oberoende källa till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av någon speloperatör eller några andra institutioner. Alla våra recensioner och guider skapas med största objektivitet och ärlighet, efter bästa kännedom och bedömning av medlemmarna i vårt oberoende expertteam. De är emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, rådgivning i juridisk mening. Du ska alltid själv säkerställa att du uppfyller alla rättsliga skyldigheter innan du spelar på ett utvalt casino.
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