2 månader sedan
Hi how is everyone? I just want to let you know how happy I am and also win at the same time! 🙂
SvaraCitat1
Coincasino.com – generell diskussion (sida 2)
2 månader sedan
That's great; I'm really glad that you feel this way.
Did you have some nice win at this casino?
2 månader sedan
Hi I just won on coincasino.com and I hit a big win. I have not yet tried to withdraw because now that I’ve won I’m cautious about their reviews and legitimacy. After winning I immediately reached out to support and asked what do I need to do in order to proceed with the KYC and the withdrawal. I also saved the screenshots of this conversation. Please advise me how should I move to make sure I get my winnings paid out. I’m going to also screenshot all my transaction history. I have not played after I won and intend to do so until I get some guarantees. Can you please advise me on how exactly I should approach this?
2 månader sedan
Well, congratulations first of all.
You actually need to request the withdrawal, and when asked, you will need to pass the verification, which means sending everything they asked for.
When you start with all this, please inform us about how it goes.
SvaraCitat1
2 månader sedan
Hi Romi, thanks for getting back to me!
That’s exactly what I started working on immediately after my winning bonus round. I texted support (They were really nice) and asked for all the necessary verification documents and that I’m willing to comply to the protocol. The gaming experience was nice so far and I’m just cautious about how nice the withdrawal process can be. Looking at some of their review’s I think it’s fair to have a premonition. Don’t get me wrong, sometimes reviews can be misleading and If everything goes well I’d like to play here and there in this casino. This is not a complaint or a review, just a cautious customer.
I went ahead and renewed my ID photo to have it up to date. My previous photo was taken several years ago when I had a buzzcut. I’m trying to minimize the risk of rejected KYC.
Since this is my first such experience I wanted to ask the pros for recommendations. That’s why I posted here. Tomorrow all my docs will be ready and I will proceed. Thanks
SvaraCitat2
2 månader sedan
Advice from a player who successfully withdrew funds:
If you try to withdraw, you may be told your account will be closed due to "duplicate registration." Stay calm.
When disputing an account closure, clearly state that you have reported the issue to a third-party mediator.
Be prepared for extremely slow KYC processing and inconsistent responses from support.
Strongly recommended: save screenshots and screen recordings of all interactions for evidence.
Do not use abusive language with support. Communicate calmly and mention that legal counsel may be involved.
Saying that you have reported the issue to CasinoGuru may help move things forward.
The identity verification tool is prone to errors; record your screen while using it.
Address verification was approved after submitting a photo of a credit card statement showing the address.
After a successful withdrawal, your account will likely be closed.
This process took me about two weeks. Good luck—I hope you can withdraw your funds.
SvaraCitat1
2 månader sedan
Thanks bud, appreciate that!
2 månader sedan
*UPDATE*
Managed to verify my documentation on the first try within 40 minutes. Withdrawal went through successfully on the first try but it took 1.5 hours. My overall experience with this casino so far has been decent and I plan on keep playing here because they offer a very special and rare game provider. And definitely no red flags in my case. Thanks everybody who tuned in.
2 månader sedan
I had a very hard time withdrawing my funds, so I’m really glad you were able to withdraw successfully. Congratulations.
SvaraCitat1
2 månader sedan
I believe it would also be hard for me if I didn’t have your example and advice. I basically insured every single detail before starting the KYC. Kudos to you friend!
SvaraCitat1
2 månader sedan
*UPDATE*
Managed to verify my documentation on the first try within 40 minutes. Withdrawal went through successfully on the first try but it took 1.5 hours. My overall experience with this casino so far has been decent and I plan on keep playing here because they offer a very special and rare game provider. And definitely no red flags in my case. Thanks everybody who tuned in.
2 månader sedan
Hey. Thank you for the update. I'm glad all worked out well for you, and I hope that they will continue this way.
If you'd like to help others to know about how the casino works, you can share your experience by writing your user review here.
So, would you like to share which provider it is that you really like, please? 🙂
SvaraCitat2
2 månader sedan
Hello and happy new year everyone.
On 2nd January i hit a BIG win on coincasino.com. ( Major jackpot )
I deposited ONLY cryptocurrency. I asked for partial BTC withdrawal, i completed the KYC succesfully ( not sure whether needed ). I have repeatedly contacted the online chat and asked for the timeframe of the withdrawal , no clear answers. Sent a couple of emails that were not answered.
Crypto transactions were supposed to be instant and in rare cases can take up to 24 hours ( as advertized from the casino ). Its is now 4 days and the partial withdrawal is still pending.
Shall i file a complaint or is it more wize to wait a little bit more?
Thank you for your replies 🙂
*First partial withdrawal initiated just now.
Requested the remaining funds to withdraw ( second withdrawal)
I will let you know how it goes
Second withdrawal initiated also right now. All funds credited to my account.
Everything finally went fine with coincasino.com
Ändrad
SvaraCitat1
2 månader sedan
Hey. That's great you got it all.
Will you continue playing there now? What do you say?
2 månader sedan
Maybe yes, in the future. For the time being i am proud for my winnings. 🙂
SvaraCitat1
2 månader sedan
That's clear, sometimes it's not a bad idea to take a break. I know that wins can often convince players that they will continue to win, and in the end, they can lose everything. So you have to be responsible in this regard. 🙂
1 månad sedan
Ett bra casino, snabbt svarande, detta casino räddade mitt liv, det gav mig ett enormt pris med en löjligt liten insättning.
Automatiskt översatt:
1 månad sedan
I'm glad you were that lucky then.
Tell us more about your experience, please.
What was the lucky game, for example? How long did it take to get your winnings?
1 månad sedan
Hi Romi,
Sorry for such a belated reply. The game provider is EGT Digital which is not available in absolute majority of the online casinos where I have played.
I will get back later on to write a review.
Thanks!
SvaraCitat1
1 månad sedan
Ja, det var en sockerrusch
Jag satte in 100 € för en bonus på 1 €, och det gav mig bara 155 €.
Och jag bestämde mig för att spela €55 på €5-snurr och jag fick gratissnurr, och under dessa snurr vann jag 20 snurr till, och jag vet inte vad som hände men jag började vinna en massa pengar utan anledning, €17 000.
Automatiskt översatt:
1 månad sedan
Well, the reason is that you were lucky, right?
But tell us more about the withdrawal, please.
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