Celsius Casino – generell diskussion

Om du vill diskutera något relaterat till Celsius Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Jag har skickat ett klagomål, jag har skickat begäran om självuteslutning tre gånger, jag fortsätter att spela och tyvärr svarar ingen mig, varken via e-post eller chatt. Jag är desperat, jag vet inte hur jag ska göra.

Hello Marquez199,

I'm sorry to hear about your issue. We inform that the casino provides slow or bad customer support, so this is it. 🙁

The only thing that comes to my mind is to set the gambling limits to zero. Sadly, I do not know if this casino provides such an option.

Någon som har några nyheter om detta casino? är han registrerad? hur hittar du? Jag anser dem vara fruktansvärt smarta, de bryter ständigt mot villkoren de själva beskriver på sajten.

De hånar och förlöjligar spelproblemen hos beroende spelare.

Hello Marquez199,

the only sources of players' experiences so far are 9 submitted complaints - yours included:

Check all here.

No user review and no comments. 🙁

Hej, men har din Jozef något av en slump? det är konstigt att han inte svarar på klagomål. Det brukar gå väldigt fort..

It is usually very fast, but we currently have more complaints submitted than usual and many people who deal with complaints are on vacation so that's why the response time might be longer than usual.

Not a complaint, but a potential reliability issue - Celsius seems to display a Curaçao licence however it looks like it's not a valid one...

I do not know if it's a fake or if it expired but that's not a great sign for this website 😕

Hello there,

regarding the Celsius Casino, have you found anything different from their information, please? 🤔

"Celsius is authorized and regulated by the Government of Curacao and operates under License No. 365/JAZ issued to Gaming Curacao N.V."

If so I will forward it to our Data Team for the check.

Hi! Well their verified badge is still there - but if you go and check it... https://licensing.gaming-curacao.com/validator/?lh=ea2eeffe8203734e95eb265a81be0ca7 meh

Hi there,

it does not work this way 🙂. If you wish to check the license, you must click the authenticator available on the casino's site, otherwise, the link does not work properly.:

This "NODATA THIS URL IS NOT VERIFIED" means that the URL chain has been broken hence no data could be found.

Oh I didn't see it broke the page if I copy/pasted the URL.

But yes that's exactly what I did, and it still shows it as not valid. Very weird. Well anyway I probably won't spend much time on Celsius, that was just in case 😀

Hi there,

if you click on the validator/license icon placed on the Celsius web directly, you'll get the proper result 😉.

Can be found here:

What makes feel like playing elswhere, I wonder? 🙂

I always have a thing for good looking Casinos 😏

But still, that's exactly what I did. Even when I click on this validator I still see the invalid license. I don't get it.

Anyway, maybe it's just me, so I will trust you on this!

I think I understand, I also like fancy webs 🙂

Hmm, that's interesting, honestly have no clue what may be causing this.

I truly believe that the license is valid, I'll ask somebody else to try. 🤔

Why do this casino not ever respond to anything??? Even the scam casinos respond...with this one...nothing. Some of the worst customer support in history with this site. I would stay well clear if your thinking about getting paid as well.

Hello, I see you have a problem with the withdrawal and communication with the casino. 

Nevertheless, how long have you been waiting for the withdrawal ? I suppose you don't know any reason why that is. Is your account fully verified yet ? 

I will wait for the answer.

20 days. 6 emails and on Live Chat today I had to create another account to actually try and speak to them...guess what...ignored again!!! This site is an absolute disgrace. We are talking about 0.01 BTC ffs

I verified what they asked me to verify on first deposit. I then deposited again following that and then asked them to close my account because of gambling issues. Prior to that I withdrew the remaining 0.01 BTC in the account and I got a "Success" message. I checked the crypto address etc, all fine. 20 days now and no response at all to multiple attempts to communicate with them, just nothing. Incredible really. Surely this is heading for the Scam list.

I am reaching out to request your assistance regarding an issue involving my accounts.

I created a secondary account because I no longer have access to the 2FA codes for my original account. I now realize that this may violate your terms of service, but my intention was solely to continue using your platform.

Specifically, I would like to regain access to my secondary account, which has been suspended, and request the deletion of my original account due to a two-factor authentication (2FA) issue.

I dont have access to my account so i cant use live chat to solve this, and they ignoring my email about this problem.

Thank you! I look forward to your response.