Casinoly Casino – generell diskussion

Om du vill diskutera något relaterat till Casinoly Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Hallå,

Jag har väntat på en utbetalning på 300 € i några dagar.

Konstigt nog avbröts utbetalningen redan en gång av systemet, enligt livechatten skulle betalningsleverantören (Mastercard) ha vägrat att acceptera...

Hello.

Thanks for sharing with us here. It happens more often, If I may add. Check out the forum you'll find many players from Germany, Austria, and several other countries with similar problems. Certain payment options just become unavailable.

Can you pick up a different payment option, please?

Hello I have deposited about 1k and nearly made 7k… I asked for withdrawal of 500€x2 because that’s the max I can ask per day and 2 days now without any response… Is it normal? Do you think I might get scammed?They didn’t ask for any documents of ID or anything…How much is the normal withdrawal time?

Hello there.

The withdrawal time varies a lot. Still, normally you need to be verified first, so I'd focus on that. Have you tried contacting the live chat or support? 🤔

God dag

Jag satte in 300 franc på Casolyno Casino med en välkomstbonus och efter en lyckad satsning vann jag 3900 franc. Nu kan jag dock bara betala ut 500 var 24:e timme, som support sa till mig. Jag har väntat i 2 dagar och ingenting har hänt. Bara ett bekräftelsemail fick det. Nu har jag läst alla dessa negativa kommentarer och jag undrar om jag någonsin får pengarna eller måste jag förbereda mig på ett klagomål?

The max withdrawal allowed is really low and many users report delayed payments, if you have not completed KYC they will probably ask for it and now you will have to wait for your documents to get checked and then wait once again for the withdrawal, ask support if KYC is required for the withdrawal to be processed, some casinos enforce verification after a first withdrawal is requested and others after certain cumulative withdrawals amount is reached, not sure what the case is with this casino. Since you played with a bonus, it's usually subject to further checking, which delays payments, wait 2 weeks and if it doesn't get completed file a complaint

Jag fick precis ett e-postmeddelande om att utbetalningen behandlades framgångsrikt. Än så länge har de inte frågat mig om kyc. Jag tycker att det här är misstänkt. Får se om utbetalningen kommer.

Good to know, I would recommend you verifying your account if you plan to bet there regularly, that way future withdrawals don't get delayed in case the casino tries to enforce KYC

God morgon jag vann på casinoly och tyvärr låter de mig inte ha pengarna hur kan jag göra det?

Jag gjorde en begäran om uttag av visum på 500 euro för ju mer jag ger så tillåter de inte och jag får tyvärr inga svar

Hello.

Well, I would like to help you, but for that, I would need further explanation.

Did the casino notify you about any complications? Has your casino account been fully verified? If so, when did you receive confirmation?

Let me know, please.

Stay away big scam

Any explanation? Are you in trouble? 🤔

Casinoly withdrawal problem plz help me 🙏🙏🙏

Hi could you describe what specific problem you have ? I can see on the screenshot that you seem to be getting kicked off the site. But it's throwing you out where you have to enter the withdrawal or what is it ? Could you please tell me a bit more ? 

Jag rekommenderar inte detta casino, du kan bara ta ut $500 per dag och det tar mer än 7 dagar att betala det (och jag väntar fortfarande på min uttagsinsättning)

Hi, I think if you have this experience, I don't blame you for not recommending the casino.

However, when withdrawals take more than 7 days have you successfully managed to withdraw before ? How long are you waiting now ?

Let me know, please. 

Nej, det är första gången jag gör ett uttag på detta casino.

Thanks for the clarification. We give the casinos 14 days to sort out everything they need to do around the withdrawal and if you don't get the money, you can call us and we'll try to help you out. Did the casino also tell you what is the reason for the longer wait ? Since this is your first withdrawal did you need to verify ? 

These are other important things regarding the withdrawal, so that's why I'm asking.

I will wait for your answer. 

Angående verifieringen tror jag att de ber dig om det i vissa fall eftersom det för tillfället inte går att ladda upp något, och angående uttaget säger de att de har för många uttag att sköta om