Bet365 Casino – generell diskussion (sida 2)

Senior lärling

Storbritannien

4 månader sedan

OriginalÖversättning

There are new rules from the Gambling Commission about 30 day net deposits. Bear with me as it it get a bit complicated. eg,Simple version is 1st of month you deposit £50 (Monthly limit £500) and on same day you withdraw £1000. On 30th of month you deposit £450 and lose it all but your net deposits are +£500. Now on 1st of next month you are only allowed to deposit £50 for the rest of the month because the 30 day rolling net deposits has now expired. This has happened to me and Bet365 have decided I have a problem gambling and shut my account permanently after 14 years. Anybody having issues with this 30 day rolling net deposits?. Is this not encouraging people to leave money in their account or place bigger deposits before time runs out.

Radka

Whitelighter

Social Media & Community Specialist

Whitelighter

4 månader sedan

OriginalÖversättning

This is pretty interesting.

Based on the sums you mentioned, I would be very careful to use these as a sign of problem gambling. I mean, I would expect much more vivid transactions at least, if you catch my meaning.

Do you think you can share the official casino statement you got before the account was closed?

Perhaps there was something more to it. 🤔🤷‍♂️

Well, let's see whether others are familiar with his new net deposit rule.

Ändrad av författare 4 månader sedan

Whitelighter

Radka

Senior lärling

Storbritannien

Radka

4 månader sedan

OriginalÖversättning

Unfortunately I can not access any statements made by them and the rest of the conversation was done over the phone. I tried just to simplify the transactions as a theory because over a 30 day rolling net deposits it can get complicated if you are making regular withdrawals and deposits. 1 day you could be way in profit on net deposits and the next day you are over your monthly limit and then a couple of days later you could be way in front again and the next day over the limit again. Now a month is not a month it is a 30 day rolling period so it is easy to lose track of dates even though you know how much you have withdrawn and deposited but to them they just see a red flag when you reach your deposit limits.

Romi

Whitelighter

Community & Complaints Administrator

Whitelighter

4 månader sedan

OriginalÖversättning

I surely get the point of what you describe here. I really would like to see what other players think of that as well.🤔

Bet365 Casino – generell diskussion (sida 2)

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