Awintura Casino – generell diskussion (sida 5)

Jag har problem med Awintura casino. De kommer inte att behandla mitt uttag på 430 000. Ingen ger mig en lösning. De säger att tidsfristen är 5 dagar, men när den har passerat har de avvisat mitt uttag igen. Jag vet inte längre vad jag ska göra.

Hello, I imagine this is frustrating for you. Looks like you've got a lovely sum there, so no wonder you would like to withdraw it. When you say that the casino keeps rejecting the withdrawal without explanation, maybe it would be beneficial to check the usual limitations in advance. I'm not saying you did something wrong, but it won't hurt to check whether your preferred payment option allows this sum to be withdrawn at once. Withdrawal limits may cause the problem. Just an idea, of course.

In any case, I would try to ask the support for precise instructions on how to withdraw. Did you try that, maybe?

Let me know, please.

Ja, men de ger inga svar. Jag provade en annan uttagsmetod; förhoppningsvis sätter de in pengarna nu, men när jag frågar operatörerna ger ingen mig något svar angående betalningen.

I understand, thank you. It's fair to say that once the casino is no longer able to guide you through a successful withdrawal, I'd say you did what you could.

So, how about you submit a complaint against this casino? We provide casinos 14 full days to resolve payouts, but under those circumstances, maybe it could help to lodge the complaint sooner. Honestly, if you have no idea what to do and the casino is unresponsive, I see no other option.

Are you familiar with this complaint feature? I'll tell you more if you are interested.