AllySpin Casino – generell diskussion (sida 7)

I can see that your complaint is waiting to be reviewed now, so please wait until one of our first responders gets back to you and informs you what to do next.

I just received an email from this casino claiming someone won $90,000 from a $.45 cent bet on Big Bass splash 1000. Thats impossible, the maximum win in this game is 25000x, which would be $11250. I received several identical emails from the sister sites as well. Pretty ridiculous these casinos are making up wins that aren't even possible to take our money.

Hmm, that’s actually pretty interesting. Out of curiosity, have you tried asking the live chat or telling them how that’s possible when the highest possible win is what you mentioned? 

Absolutely I did and they just said they would forward it to the appropriate department. I also told them that I received identical emails from their sister sites and they didn't care. Where I live and probably lots of places this would be illegal, misrepresenting wins, and false advertising. The only reasonable explanation is that the person won $90,000 with a $45 bet, not a $.45 bet. I think this is ridiculous and I would never trust a website that lies so brazenly without anyone double checking stuff. Like the max win is 9x less than what they say.

You've noticed something quite interesting. I doubt they'll come back to you and admit it was a mistake or anything like that. But it's definitely good to be aware of what you're describing. I believe other players will keep this in mind if they read this and play there. 🙂

Now they are sending emails like this.

But when you click on the email it says you need to deposit. This website and it's sister sites are a scam.

On the contrary, I would say that these are standard emails that casinos send out, so I don’t see anything unusual about them.

Jag har tagit ut 1500 € från Allyspin sedan 07/04 och fram till idag (25/04) har pengarna inte satts in.

Supporten svarar dagligen med samma automatiserade meddelanden, utan att tillhandahålla:

Transaktions-ID

Betalningsbekräftelse

Specifikt slutförandedatum

De informerar mig om att "de inte vet när betalningen kommer att ske", vilket jag finner oacceptabelt efter så många dagar.

Jag har redan inlett en process via banken och kommer att lämna in klagomål till behöriga myndigheter.

Till er som funderar på att använda plattformen — jag har allvarliga problem med uttag.

That is a really long time to wait for your winnings, for sure.

May I ask if your account is already verified and if you have made any successful withdrawals from this casino before?

Our complaint team will review your case as soon as possible and inform you about any next steps.

Hej, hur kan jag få ut mina pengar från sajten? Två uttag i rad har annullerats av dem på grund av ett så kallat tekniskt problem. Finns det något sätt att få ut mina vinster från den sajten?

Hi, if they're having technical issues, I'd try to be patient for a bit. What exactly are they having trouble with, the payment method or something else? How long have you been waiting for the money?

Jag känner att uttagsbegäran inte ens har kommit till behandlingsstadiet och de säger att det är ett problem med betalningstjänsten. Jag gjorde min första uttagsbegäran den 21 maj och deras behandlingstid är 3 dagar, 3 gånger när de 3 dagarna har gått har uttaget avbrutits.

Jag publicerade mer information om problemen i meddelandetråden, vi får se om samma sak händer igen när uttag väntar.

Hello, I understand this is inconvenient. I browsed this thread and found more players from the same country with more or less the same description. I guess we can be optimistic because, the way I understand the matter, there is not a particular problem with the casino itself. Not sure what message thread you meant but we can continue following the payout here.

I hope it won't take long; keep us posted.

Vad ska jag göra om pengarna inte börjar dyka upp? Detta är mitt första uttag från det casinot och jag har frågat om jag behöver skicka in några dokument, men de tror inte att jag behöver det. Jag väntar bara. Igår skickade jag in en ny uttagsbegäran, så den borde behandlas inom 2 dagar.

I understand the concern; on the other hand casio confirms there is no need for KYC and as far as I could conclude, everything seems to be in order with your withdrawal, so I suggest we wait for the outcome. As you can see in this thread, some payouts were delayed, but the money arrived.

Your withdrawals may be without any problem; therefore, I suggest we stay in touch to see what comes next, ok?

Hej, idag kom det första uttaget till kontot, jag bytte till en annan betalningsmetod och det tog 2 dagar för uttagsbegäran att komma fram. Det finns fortfarande 3 uttag som väntar, vi får se om de också kommer fram.

Och ännu ett uttag avbrutet av betalningsleverantören, vad i helvete är det här?

I see, so in other words there are no obvious complications; instead, some withdrawals did not make it through.

Could be related to a specific payment method, but I agree that the casino should lend you a hand and come up with suggestions or better say, instructions. You are not supposed to keep trying on your own, I'd say.

So, has the support come with anything useful thus far?

Det har varit ganska illa att jag inte har fått någon hjälp och när jag skickade ett mejl om det påstod de att jag själv avbröt uttagen. Jag korrigerade det och sa att alla hade avbrutit för deras räkning 3 dagar efter uttaget. Jag var tvungen att skicka många mejl om detta problem också. De har inte sagt något om att prova en annan betalningsmetod. Återigen avbröts 2 uttag och jag måste börja vänteprocessen om från början. Detta är väldigt frustrerande.