3 år sedan
Om du vill diskutera något relaterat till 5Gringos Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
5Gringos Casino – generell diskussion
3 år sedan
Boys and girls please please please don't play this game your withdrawal money is not give this website please guru casino your website remove this website is very bed
3
3 år sedan
Hello, if we remove all the "bad" casinos from our selection, how could anybody know these are the best to be avoided, I wonder... What's happened to you, please?
3 år sedan
Going through the same BS with 5gringos, took almost three weeks of constant emails, uploading of Confirmation of identification and Varifications of addresses, Utility Bills just to get to the, we are pleased to inform you that your withdrawal request is currently at its final stage of process and will be paid out by our financial department as soon as possible, then a day later, I get another email saying, your account has to pass additional verification, what BS left feeling Annoyed, Disappointed and Ripped off. They can receive my deposits instantly, yet it takes 24 to 48 hours for a half asre response and a month for a Confirmation that ends up being a renag 24 hours later, Absolute SCAMMERS! That's my Honest review, 5GRINGOS gets 0/10 Rating for me.
4
3 år sedan
Please guys don't paly 5Gringos game you deposit after your account is balck me don't play please anyone
2
2 år sedan
Undvik det med en bred koj, du kommer inte att kunna ta ut pengar därifrån!!! Ingen betalningsmetod fungerar!!! De är alla korrupta och får dig bara att vänta på obestämd tid. Avbrutna uttag räknas som insättningar och gör att du vänder på dem igen!!! Jag har väntat en månad på min betalning och jag kan inte vänta! Denna sida borde inte finnas och de anställda borde sitta i fängelse!!!
Automatiskt översatt:
2 år sedan
I understand your anger, and I hope that your complaint will be resolved successfully. 🤞
8 månader sedan
Jag började på detta casino och gjorde en första insättning på €50 och allt gick bra. Jag försökte göra en andra insättning på 50 € och det stod att den var avbruten, jag försökte ganska länge, tills jag bad om att få ta bort mitt konto. Nästa dag saknade jag €50 från mitt kort och kortet var låst på grund av skadlig programvara.
Jag skickade ett meddelande till deras support via e-post, jag skickade ett foto till dem på vem som tog ut pengarna via mitt kort. Dagen efter skickade de tillbaka mina pengar till kortet.
Var försiktig med detta casino
Automatiskt översatt:
8 månader sedan
Hmm, I would probably contact the payment provider to find out what happened and why this situation occurred. I don't really understand these things, but if you've tried several times, couldn't it be a problem of why this situation arose ?
Anyway, I'm glad you do not have further issues with withdrawing money and you got it. 🙂
6 månader sedan
God morgon, den 19/09/2024 gjorde jag en begäran om uttag från sidan https://5gringos6.com/it/. Jag vill påpeka att jag redan har gjort uttag och de har alltid varit framgångsrika men tyvärr avbröts denna och inte längre krediteras mitt saldo.
Jag kontaktade min VIP MANAGER som svarade mig via e-post enligt följande:
"VIP Team (5Gringos)
21 september 2024, 14:44 EEST
Kära Alessia
Tack för att du kontaktar oss!
Vi beklagar verkligen besväret, men din begäran om uttag har tyvärr avbrutits på grund av en uppdatering från betalningsleverantören som påverkade kredit-/betalkortsuttag. Vi ber om ursäkt för besväret.
För framtiden föreslår vi att du använder alternativet National Bank Transfers och anger bankuppgifterna som är kopplade till kortet du använde på vårt kasino.
Vi bekräftar att vi har vidarebefordrat din anmälan till berörd avdelning, du kommer att få svar på mail så snart som möjligt!
Vi tackar på förhand för ditt värdefulla samarbete!
Under tiden tar vi tillfället i akt att önska dig en bra dag.
Hjärtligt,
VIP Team - 5Gringos.com "
Efter många e-postmeddelanden från mig försvann VIP-chefen..han svarade aldrig på mitt mejl och saldot fortsätter att vara noll och uttaget existerar inte längre...
Jag bifogar en skärmdump av min begäran om uttag om det behövs. Jag kommer också att förse dig med alla e-postmeddelanden jag skickade och som de svarade på.
Kan du snälla hjälpa mig?
Tack
Alessia 
Ändrad
Automatiskt översatt:
6 månader sedan
Surely we will try to help you out with this highly unpleasant display of events.
To me, it seems this casino generally has no issue paying out players winnings because its review is great. Frankly, they still fail to support their players quite often, and the drawals have also been delayed due to similar complications for quite some time. Even though I understand they probably outsource payment services to a third-party provider, treating their customers the way not only you have described is alarming.
Kindly use this green link 👈, submit a complaint, and let our dedicated specialist inspect the matter more thoroughly.
We would also appreciate it if you kept us updated even here on the forum. Will you?
2 månader sedan
Hello
Im waiting from my withdrawal since 7 days i requested my withdrawal 17 February today is 24 February nothing as been processed i go to live chat they say every time the same thing soon as possible or nearest time or your withdrawal is in final stage.
Even they say " i will request a not to prioritise ur withdrawal " but nothing is done!
i sent email on 18 February too no one responded
Until know i see that they dint want to pay!
2 månader sedan
Hello!
Based on your findings, the casino pays, but the user experience is bad - delayd payments icluded.
An example:
"Waited a week so far for a withdrawal and still can’t be told if and when I will be paid"
The optimistic version? Those guys are just slow 🙁. I imagine it must be painful, but if it helps, I'd say the payout should be a matter of time. Did you spot anything unusual aside from the obvious delay?
1
2 månader sedan
I didnt find anything unusual just the payments are slow and the live chat , the answers are generic and templates they dont care about the customer even if i ask to speak with a supervisor they send a email to speak but no one answers.
Ändrad
2 månader sedan
Unfortunately, many times the live chat doesn't know much regarding the withdrawals, which is maybe why they are not able to give you any specific answer. It is better to contact the financial department by email, but of course it is important for them to reply to their players, and if they don't, it becomes really frustrating. I surely get your point.
But anyway, is there any update regarding your withdrawal, by any chance?
1
2 månader sedan
No update regarding the withdrawal they say the same thing everytime, and this time said no updates about ur withdrawal i sent a email to financial department 18 February and im still waiting for an answer!!
I already lost hope and i advise to any new and old player to don't play their!
update 26 february
withdrall still not processed!!
Ändrad
2 månader sedan
That's a shame, really. They should at least explain what the delay is caused by so you know. I believe that it is always best to communicate with players regarding this.
Well, I hope it will be soon that you'll get your money.
By the way, how long do you play at this casino? This is your first time withdrawing money from there, right?
2 månader sedan
I play sometime already i saw in my withdrawal that i one of 6 cent was accepted but big one was this
i had only this withdral
Date
06.02.2025, 01:14:39
Amount/Balance,
0.06/0.00
Transaction ID:
631417673
Transaction Type
Withdrawal
Status
Complete
update of my withdrawal nothing solved yet..
Ändrad
2 månader sedan
It is really unfortunate that our team is not able to intervene yet, but whenever the time comes and there is still no movement whatsoever, we'll do our best to get everything solved.
Just stay patient, please, even though I understand how difficult it must be.🙏
