22bet Casino – generell diskussion (sida 6)

The problem for now is that i cannot pass the verification process because thep keep coming up with different excuses. I send them a photo of the transaction of my deposit however they also ask me to send it in such a way that my name can be seen on the same document as well and my online banking app does not offer such a function so i am lost what i am supposed to do. I just want them to pay me the money i earned. But i think they are scam.

You are usually able to ask the bank for this kind of document, and they should send it to you in the PDF format, which most of the online casinos require.

The monthly statement is nothing uncommon to get, I believe.

Have you tried to ask at your bank, perhaps?

I have now managed to get that document and the verification is done now. I am waiting for my withdrawel to be accepted for 10 hours. However there is no news from their side. This withdrawal request seems to be going to take a lot of time.

That's good that you were able to get the account verified.

Please try to be patient and let us know whether you receive your money without any issues.

I have managed to get my money from the casino and after that i have made a second withdrawal request however even though they said that they did the transaction and even though it has been a couple of days my money is still not here. The first time they mailed me saying they made the transaction, it only lasted a couple of hours for me to get my money

Okay, and this time you also withdrew the same way, and how long exactly has it been going on? Sometimes patience is welcome and there is no need to be skeptical right away. 

If it takes too long we will be here to try and assist. 

So do you think you will keep a cool head and wait a while? 

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Inga omsättningskrav och omedelbart uttag utan kyc, ingen gräns.

De som har ett konto kolla in det så kanske du hittar några trevliga överraskningar.🤑

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Hello and welcome back! How've you been doing all the time? 🙂

Thanks for the cashback notice.

Jag ber dig om hjälp för att förstå om du kan hjälpa mig.

I månader inga problem, sedan återfördes ett uttag på 1779 av min bank för på kortet jag satte in det på via IBAN (Postepay) hade jag nått gränsen för överföringar från utlandet.

22bets support informerade mig om att uttaget därför hade återgått till deras kassa och att det inom kort skulle krediteras tillbaka till mitt konto.

Under tiden blockerar de mina uttag och startar en verifieringsprocess via och jag skickar alla dokument tills de säger till mig att processen har slutförts framgångsrikt och att mitt konto är verifierat

Dagen efter spärras mitt konto för att de hävdar att jag hade spelproblem tidigare och att för att återaktivera det behöver du ett brev från en läkare och en specialist på spelberoende patologier om att jag inte har ett spelberoende. Så rätt absurt. (För 4 år sedan bad jag dem stänga ett gammalt konto efter en stor förlust..).

de säger till mig att mina pengar finns på kontot och att jag kan ta ut dem genom att skriva till .

Synd det i två dagar han svarar inte, jag skrev till dem flera gånger men ingenting... tror du att jag blev lurad och de kommer att behålla pengarna?

Hello.

I imagine you feel torn apart, and I find it quite hard to understand such demand from the casino. Even if you have been addicted, I think the casino is not in a position to send you to the doctor for confirmation. In a very opposite situation, an addicted player also does not need to possess an official health assessment to close the account for addiction.

I presume you already informed them by email that you wish your balance to be withdrawn, and now you're waiting for the response. I would also assume the casino hestitates to reopen your account, thus the medical request, even though withdrawing the money does not require your account to be reopen. Has anything so far suggested otherwise?

I know it is stressful, but give them a few more days to respond to your request. Keep us posted, please.

Samma sak hände mig, efter några månader skickade jag ett mail, de öppnade på nytt mitt konto för att ta ut summan jag hade på och stängde sedan igen när betalningen behandlades. I det avseendet var de rättvisa mot mig, i andra försöker jag fortfarande reda ut det.

Hey, did this happen to you? Apparently you don't have to fill in your age when registering at the casino then, do you? Unfortunately, I would say that casinos often do the verification only at the first withdrawal and sometimes not even then. Anyway, can you tell me more about this because I saw that you have a complaint, but not exactly about this problem.

I have a deposit problem

Player account number 1002941573 USER ID

(Please note that the account must be linked to the email you are contacting us through)

1- Date of operation (7/2/2025)

2- The time when the operation was completed at 4:48 am

3. The value of the operation is 5000

4- Sender number 01554164671

5- The phone number to which you sent the money (01114473092)

6- A clear copy of the deposit showing the phone number or account of the recipient in addition to the value of the deposit

Hello, is that what the casino asks you to do so they can look at the deposit that apparently was wrong and didn't arrive in your player account? Or did I misunderstand and there is some other problem? Feel free to let me know because you probably just copied some part of the conversation.

Är det någon som hanterar mitt fall där kasinot bröt mot reglerna?

Of course it is, but Veronika doesn't have the only complaint about you, so you'll have to endure. In the top right of the complaint you have a timer which the party has to answer, so patience will be welcome. 

Yes sir these are the details of the deposit process that did not reach the account please help

And did you contact your payment processor if everything was good with your deposit?

Also what did the casino say about this issue? Do you have some conversation with them?

Detta kasino är den största bluffen jag bad om att stänga kontot 2021 de gav mig bara 3 alternativ 1 månad 6 månader och 1 år medan jag bad om att stänga det permanent medan kontot var stängt kasinot skickade mig reklam- och reklammail kontot öppnades igen utan att jag hade någon information eller gav mitt samtycke kontot identifierades aldrig Jag har alla samtal med 21 kasinot och sedan 20 har brutit mot reglerna och sedan 20 begärde en full återbetalning av pengarna som satts in på kontot kasinot svarar aldrig på mejl och lägger på luren så jag kan inte kontakta dem