2 månader sedan
Alla hennes klagomål tystas ner av spelarnas trötthet!!!
titta, det syns!
Få ut den damen härifrån!
Automatiskt översatt:
22bet Casino – generell diskussion (sida 12)
2 månader sedan
Har du sett ett klagomål med ett beslut mot Casino här?
Automatiskt översatt:
2 månader sedan
Of course the casino sponsors the platforms, how do you think someone maintains a website with their own funds
SvaraCitat1
2 månader sedan
I saw this casinos not pay the check casino guru top casinos try them 100 % you will lose all without any win 🤣
SvaraCitat1
2 månader sedan
Det är sant! Vad kan vi alla göra tillsammans för att stoppa detta bedrägeri?
Automatiskt översatt:
2 månader sedan
Open your own platform where all information is fair where you can post screenshots with deposits and withdrawals and accept only real reviews based on these screenshots and screen records with game play or stop playing
2 månader sedan
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2 månader sedan
Dear users, I understand it is convenient to feel like you do. I truly get it. However, the situation is, from a practical perspective, a bit different from your feelings. If you want to help us prove the casino is not acting in good faith, it is indeed absolutely necessary not to lose the money in the first place. I understand that this is difficult, but it is the most important point to consider. Every time the player loses money, the casino can simply say, "We were about to release the money." Which means we are all done.
To prove any wrongdoing, we need your assistance and a significant amount of time to confront all the actions taken by the casinos. It is frustrating and a long process, but this is how it is.
Our system is based on awarding casinos with black points for every unresolved case; the amount is based on the disputed amount. When the money is lost willingly, the disputed amount is zero. Yet we have been discussing how to at least partially bring dela tacticts on the table, because we know how you feel. However, each case is considered separately at the beginning, so please make sure not to play out anything.
Every system has its flaws, but we hear you.
Ändrad
2 månader sedan
Hej, jag önskar er alla lycka till...😅 Jag måste tyvärr informera er alla om en dålig upplevelse med Casino 22Bet 🤮
Du kan sätta in pengar med huvudet, inte med huvudet...😬 Men när du vill ta ut dina vinster är det inte allt... Uttag avvisas utan att ange någon anledning och samtal med ledningen är bara inlärda papegojor 🤮Äckligt!!! Håll dig verkligen borta från ett sådant casino. Det ser bra ut men skenet bedrar verkligen... Bedragare... inget mer
Lycka till alla 🍀
Automatiskt översatt:
2 månader sedan
Hej, jag önskar dig också lycka till, även om jag ser att du inte har det i det här fallet.
Hur länge har du försökt ta ut pengar? Var du tvungen att verifiera det, eller har du ingen aning om varför de kan fortsätta att säga upp dina lån?
Vi ger casinon 14 dagar på sig att lösa den här situationen och om de misslyckas med det kan vi försöka hjälpa till om du fortfarande har pengar där.
Automatiskt översatt:
1 månad sedan
Hello,
I'm having a problem with 22Bet Casino. I deposited 2,400 PLN and managed to win 8,000 PLN. I requested a withdrawal, and a moment later, my account was blocked.
They informed me in chat that I had supposedly requested an account block a year ago due to a gambling problem. I didn't remember this, but I managed to create an account and make a deposit. They told me to request an unblocking via email.
In this situation, should I be paid out? Since I can't play, the system should block the registration or deposit, not just the withdrawal. I emailed them, but I haven't received a response yet.
Ändrad
1 månad sedan
Well, it is surely not easy to answer your question about whether you should be paid because this is a more complex situation, and it depends on many aspects, actually.
For example: Did you use the same credentials as you used at the previous account? Did you ask for the restriction for some period or indefinitely? Could the casino recognize you when you signed up again?
It really is not that easy, so you have done right that you submitted your complaint here. Our complaint team will investigate the whole situation, and only then will we see what can be done.
1 månad sedan
I have no idea if the casino should recognize me. I've never done verification, only now when withdrawing. They asked me to send confirmation from a doctor that I'm not addicted to gambling. As far as I know, they can't require such documents. I don't want them to unblock my account, I just want them to pay me the money because it still belongs to me. A complaint has been filed.
1 månad sedan
This is a bit of a complicated situation, so we really have to wait and see how the complaint will unfold.
May I just ask if you have provided the document they asked for, please?
1 månad sedan
No, I have not provided it.
The casino is requesting a medical certificate that is not mentioned in their Terms and Conditions, and I have never been medically diagnosed with gambling addiction.
1 månad sedan
That's why it should be easy for you to get the documents they're asking for, I believe.
Isn't it so?
It is always for the best to fully cooperate with the casino, you know.
1 månad sedan
But how exactly am I supposed to do that?
Should I go to a doctor and ask for a certificate just because a casino is requesting it?
A doctor surely cannot confirm or deny a gambling addiction without any prior diagnosis, treatment, or medical history.
I have never been diagnosed or treated for gambling addiction, so I don’t see how such a document could be legitimately issued.
1 månad sedan
Hello, I also understand this feels weird.
The casino support may have a reason for requesting the document, but I would also inform the mediator and have it reviewed through the complaint. From what I understand, the casino believes you requested account closure due to gambling addiction in the past. They may have certain expectations regarding the availability of a doctor's check given the circumstances.
From my perspective, your arguments make sense. So, let's get it thoroughly checked with the casino through the complaint.
1 månad sedan
Thank you for the clarification.
I understand that the casino may require additional documentation if I were requesting to reopen or continue using the account.
However, I am not asking for the account to be reopened — I am only requesting the withdrawal of the remaining funds.
For this purpose, identity verification should be sufficient.
I do not recall requesting a permanent self-exclusion, and I have no emails in my mailbox from last year confirming such a request.
If any account restriction was applied, it appears it could only have been done via live chat by a casino agent.
Even if such a request existed in the past, the previous account does not appear to have been fully verified.
I will wait for the mediator to review this with the casino through the complaint.
1 månad sedan
I appreciate your understanding. As I was trying to say, perhaps not very clearly though, I also find it kind of weird given the situation.
Perhaps saying that this could partially be a misunderstanding sounds far too simple, but considering you are asking for the funds to be withdrawn, I personally agree that KYC should be done, yet the check ruling out the gambling addiction you have never been diagnosed with well, I find it poorly fact-supported at best.
Please let me know how the matter develops further; I'd like to stay in touch to see what is about to happen.
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