20Bet Casino – generell diskussion (sida 9)

I just moved your other post here so we don't miss out on each other's response.

Sounds like it has been only a couple of day, counting the weekend, I'd say it needs a few more working days. 🤷‍♀️

Never spent more than hundred euro on this website They will freeze your games when you are winning they will blocked you you can’t login when you have a good day , I have 100 videos of one game have I played with them anyone is interested in I am on stream life every night five different website they play this is the worst one I ever see never hit a big and I play Big

If you feel that our complaint team could be of any help here and you have some proof of the activities you describe, do not hesitate to let us know, please. We are always glad to help.

Only the manager there is a good man Meti his name is Callum he will help you to start their customer support it’s horrible

I'm sorry if it's really like that, support is very important in casinos and they are one of the first things that have to leave a good impression. 

If you have any problems about the casino taking your money unfairly or anything like that, you can contact us and we will try to help, as Romi announced. 

However, I would say that if you don't have any money here, it's not worth depositing with your experience. 😥

Hej, god kväll, JAG KÄNNER SOM JAG BLIR LUCKAD, HJÄLP MIG.

Jag presenterar mitt fall:

I söndags satte jag in 3000 euro och de drog dem från min bank direkt, det vill säga inkomsten tas ifrån dig direkt, men problemet kommer med uttagen, det visade sig att jag i söndags fick 5 kombinerade insatser som tillsammans uppgick till 24 000 euro Tja, jag försöker ta ut 20 000 och de säger till mig att uttagen väntar, det är fredag, 5 dagar har gått och de säger alltid samma sak för mig att mina uttag verifieras, jag känner mig väldigt frustrerad, och när Jag har skrivit på internet att det är fler som har hänt honom... Jag började nästan gråta...

Jag känner mig vilsen och jag vet inte vad jag kan göra eller vem som kan hjälpa mig... Jag är en väldigt aktiv användare, jag tjänar hela tiden, men min förvåning har varit att nu när jag har fått pengar verkar det som att de är ignorerar mig...

Hello. I am really sorry about this delay of your withdrawal at this casino. Just please keep in mind that there is no need to spread the posts all over the forum.🙏

I saw your complaint where Tomas explained to you that we usually give casinos 14 full days to process the payment before we can intervene.

Is your account fully verified at this casino, and have you had any successful withdrawals there before?

Please let us know about any updates regarding this issue.

No worries at all, that's alright.

Sometimes there can be a delay with the payments, especially if the casino is overloaded with requests. Other times, they could even be understaffed. So please try to be more patient, and hopefully you will receive your withdrawal as you have received many others before, as you said.

Please keep us updated.

I do get your meaning here and just hope that everything will be solved soon. 🤞

Just let us know about any news, please.

Hej, god kväll, jag ville fråga om någon hade problem med att ta ut pengar på 20bet, jag är från Argentina.

Hello, I have moved your post under the casino and you can read what all the players went through here. I'm sure you won't be the only one. 

Anyway, what is the issue with your withdrawal, can you please tell me a bit more ? How long have you been waiting and do you have a verified casino account ? 

I am a player from China. It is my first time withdrawing money on 20bet and I was asked to verify various documents. I also cooperated with the submission and there were no problems. Now, I am not allowed to withdraw 2500 RMB. I have not made a profit yet, and my deposit is already that much. Now they are telling me to wait for the finance department to process it. They are asking how long it will take and there is no response. Is there anything I can do to help

Help me thanks

I have also encountered this situation where various authentication queues are waiting for processing

Hello there!

I am glad you came here to ask for help and advice, but it can be difficult to tell when something is worth trying when we are missing important details. For that reason, I would like to ask you a few questions to help me understand the situation we are in.

Have you played any games thus far, or are you trying to take out the same amount of money that you deposited earlier, if that makes sense?

Is your account currently fully verified and does not require any further verification?

Please let me know when you submitted the withdrawal request and if you chose to use the same payment method as when you made the deposit.

I know this may sound extremely inquisitive, but I hope you understand that the more information we gather, the better recommendations we will be able to make.

Will be here.

Hej, jag försöker öppna ett klagomål om detta kasino men jag lyckas inte. De betalar inte, de ber alltid om fler dokument som de aldrig blir färdiga. Hur öppnar jag ett klagomål, detta kasino är bara bra för att förlora om du vill vinna leta efter ett annat. Tack

Hello,

can you provide a quick recap of what documents you have presented thus far, which were rejected, and for what reason? It's not like I want to intervene much, but we could definitely use more detail. Do not forget to mention since when you have been trying to withdraw the money, please. This is frankly quite imperative, as long as we allow casinos 14 full days to verify players. I imagine this is a difficult situation, yet as has been proven to us, - best resolved by cooperation.

Complaint instructions are at your disposal here 👈

If I may do whatever they ask and focus on getting the money out, there will be plenty of time for discussions with their support or feedback once I get paid.

How does that sound to you?

Hej, jag har satsat på 20bet ett tag. Jag måste säga att för 3 månader sedan vann jag 20 000 och först gav de mig problem. Jag var tvungen att skicka bilder på mitt kort och bankkonto, men till slut betalade de mig allt, så sidan är pålitlig.

Hi, I'm very happy to hear that and congratulations on such a nice win. It occurs to me that it could be due to verification and therefore until you pass it all successfully, it is not possible to withdraw. But I see that you finally made it and everything turned out well. How long did it take you to withdraw everything ?

Hej, jag har problem med att dra tillbaka priset på 23 000kc, de fortsätter att skriva samma sak och inget svar, han skickade alla dokument för verifiering och hur som helst, kan någon ge mig råd eller har du samma problem eller lämna in en klass handling?