Well, browse this thread; I believe you will see tons of posts. In any case, your experiences are your own. No one can tell you for sure what will happen. However, you can keep the other opinions in mind and consider them while in the casino.
Hello, I'm a bit concerned here, because if you’re based in South Korea, there’s a good chance that what’s happening to you isn’t just a casino issue. Online gambling on sites like 1win is not legal there, and even players can get into trouble—not only the casino itself....
Based on what can be found, the Korean banks and authorities actively monitor transactions linked to gambling. If the casino tried to send your winnings through a flagged or suspicious account, your bank might automatically freeze the funds or even your whole account.
That could easily explain why you can’t withdraw or use your balance now; it’s likely blocked on the banking side rather than by the casino.
Does it sound likely?
The best way is to look for the right logo. You can always make the comparison from our review of each casino.
1win Withdrawal Experience – Funds Never Arrived
I requested a KRW 500,000 withdrawal from 1win on October 24 2025.
The site immediately marked the transaction as "Completed," yet the money never appeared in my bank account.
When I reached out through Telegram for help, the manager replied politely but only repeated that the payment team was "checking" or that there might be a typo in my account number.
Over several days I kept asking for proof of the transfer—a transaction ID or official bank
So, the casino did not find out what actually happened with your payment until now? Right?
Have you also checked with your bank?
Perhaps they could help. 🤔
Yes, I have already checked with my bank twice — on October 24 and again on October 27.
They officially confirmed that no deposit, pending transfer, or attempted transaction from 1win or its payment provider exists.
I even obtained official transaction history certificates and sent them to the 1win support representative via Telegram.
The casino has not provided any valid explanation or proof of transfer.
They only repeated that the payment was "completed," without giving a transaction ID or any evidence.
So yes, as of now, they have not identified what actually happened with my withdrawal.
Good day to you. Your story sounds frustrating, and I'm truly sorry you feel this way.
I checked your complaint and to be honest, it does not look appealing at all. Given the final summary, I imagine it was almost impossible to distinguish each person from another.
But I respect your feelings and hope you won't ever act the same in another casino to prevent similar problems. 🙏
Ja, jag har redan kollat med min bank två gånger – den 24 oktober och igen den 27 oktober.
De bekräftade officiellt att det inte finns någon insättning, väntande överföring eller försök till transaktion från 1win eller dess betalningsleverantör.
Jag fick till och med officiella transaktionshistorikintyg och skickade dem till 1wins supportrepresentant via Telegram.
Kasinot har inte lämnat någon giltig förklaring eller bevis på överföring.
De upprepade bara att betalningen var "slutförd", utan att ange ett transaktions-ID eller några bevis.
Så ja, från och med nu har de inte identifierat vad som faktiskt hände med mitt uttag.
Yes, I have already checked with my bank twice — on October 24 and again on October 27.
They officially confirmed that no deposit, pending transfer, or attempted transaction from 1win or its payment provider exists.
I even obtained official transaction history certificates and sent them to the 1win support representative via Telegram.
The casino has not provided any valid explanation or proof of transfer.
They only repeated that the payment was "completed," without giving a transaction ID or any evidence.
So yes, as of now, they have not identified what actually happened with my withdrawal.
This really must be hard on you, especially when your hands are tied. I know that feeling.
I can see that our complaint team has already reviewed your case, but as of now we are unable to do much but wait for the time frame to pass before we can even intervene.
I really hope that it will get resolved soon, though. 🤞
We'll wait for an update from you, and hopefully you come with some positive news here soon.
I never had multiple accounts at the casino and I swear by this. They do not want to release my funds and I think awareness should be raised so that other people would not fall victims to this casino.
Självklart kommer det alltid att finnas problem med att använda bankkonton, särskilt med kryptovalutor.
Jag har aldrig haft flera konton på casinot och jag svär på det. De vill inte släppa mina pengar och jag tycker att medvetenheten borde ökas så att andra inte faller offer för det här casinot.
I never had multiple accounts at the casino and I swear by this. They do not want to release my funds and I think awareness should be raised so that other people would not fall victims to this casino.
Unfortunately, after reviewing the evidence from the casino, your complaint team determined that it was pretty strong, and that is why your complaint was rejected.
Do not forget that you always have the option to turn to the licensing authority if you don't agree with this decision.
The casino is licensed under the Curaçao (GCB). Please read all the information and also how to contact them.
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Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
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