No for the moment no, but maybe it can be an option if i can not find an agreeement with 1WIN but i was stolen unfairly more than 2,5k euros i prefer to wait and see what they will answer to my case here on casinoguru.
Take a look if you want
Thank you Radka for the assistance.
But if they said he broke rules but did they give any proofs to the player by the authorities?
No for the moment no, but maybe it can be an option if i can not find an agreeement with 1WIN but i was stolen unfairly more than 2,5k euros i prefer to wait and see what they will answer to my case here on casinoguru.
Take a look if you want
Thank you Radka for the assistance.
I mean in general - can see that your complaint is still open.
It's quite a quest suing any online casino, I was curious whether you can provide some insights about that.
I would not recommend it to anyone, only if the winning is truly a grand one, but that's just my opinion.
Exactly!
But if the facts are there and the evidence is there on sent to the player from the authorities, then in the end the casino was right?
Just to contact a lawyer and maybe see what he can explain about the procedure
https://casino.guru/1win-casino-player-s-account-has-been-blocked-8
Have a look on my case my friends
The authorities, are been very unfair!
to who? You or abdulrahman?
So I think the casino wants to pay me my funds!
I got this response, and I don't care, I'm no longer playing at the casino, as long as I get paid.
How did you contact these complaints@egaming.com ? Normally they never answer
Where did you find these email?
Ty
I think from those emails Abdulrahaman once wrote for ya.
Bro let the guru help you first,I'm still regretting my situation.
So I think the casino wants to pay me my funds!
I got this response, and I don't care, I'm no longer playing at the casino, as long as I get paid.
I can't believe my eyes... 🤯👍
I know that your complaint has been closed, still can you update Natalia, please?
Congratulations, you are almost there!🤞🤞🤞
Hello,
for such a case you would need a lawyer skilled in gambling laws and regulations, this is not pretty common though. You are most likely to find such a specialist in Malta or Curacao. Funny, isn't it?
And now we again end with the Curacao license institution.
If we were aware of any possible solution we would let you know, I'm sure you know that.
Yes that's true,
so the casino accused me for having same withdrawal method with another player,and yes that's true.
At the time the casino refused to pay me,a friend of mine asked me if he can use my perfect money account to withdraw from the casino,since they don't pay back into Nigerian banks.
so I gave him my perfect money account, and this was a month after the casino blocked me,now they're trying to use it as an excuse!
They also said I'm using thesame methods as other Nigerians, trying to launder money, well I've never withdrawn from the casino before.
I'm sorry to say that using someone else's payment option is always against the terms and conditions.
Nevertheless, I feel the main problem is, that most casinos simply do not understand what anti-money laundering truly is and how it works...
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
