Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 662)

Hi, I’m looking for any information or contact details for these descriptors:

VORNEX

LENTPAY

MORDIG

I made deposits through them and the payments went through, but the funds were not credited in full.

I’ve tried to find a way to contact them directly but haven’t had any luck. Has anyone come across these merchants before or knows who is behind them?

I have used chargebacks but didn’t use the reason "goods not received". I did it with one of them and it was declined. I then spoke to bank and they raised them on my behalf.

I’ve also had a refund from a casino along with contacting payment processors and merchants directly.

I’ve come across ORANEX2 and ROXETL before. From what I found, they appear to be connected to XPate.

It might be worth contacting XPate as well, although getting a useful response from them can be difficult. If anyone has managed to get direct contact details or a refund through these merchants, please share.

I spoke to my bank and they raised them on my behalf. I believe they may have used the reason of "misrepresentation".

Evening 😊 Has anyone been successful going directly to the payment processor or acquirer? It's not a route I've taken but after monzo and credit cards saying no as honest with them about it being gambling I'm wondering if worth trying or to just give up!!

https://neuroframe.me/en

i think it might be these

Evening everyone/ I have got a DSAR back but what do I do now to get a refund??

Hej, kunde du hitta Vdcrt (London)?

Ja

info@echoforge.studio

Anyone who has had a DSAR from CARDAQ or XPATE, can you please share with me the acquirer BIN for those transactions? It's numbers 2-7 of any ARN of any of the transactions to them. (Only really helps me if you used a VISA card as all my cards are VISA so BIN would be different to MASTERCARD)

What I would do is raise a solid formal complaint, ask for a refund/chargeback of each transaction. and let them know the escalation steps if the complaint is not upheld/resolved

Hi, sorry to interject. I have a DSAR from RapyD r.e my nextrast solutions transactions, what did you do next to get your money back from them? If you could help me that would be fab

Still trying to find any useful information about these descriptors:

DIGCONTENTHUB

ONLGAME

VIRTSERVICES24

I haven’t managed to find any proper contact details or clear information on who is behind them.

Has anyone here come across any of these before?

Which payment processors or acquirers have you managed to identify so far?

I’m wondering whether it’s worth contacting them directly with the transaction details and asking them to confirm which merchant they processed for, rather than asking for a refund straight away.

Has anyone actually had useful information back from a processor this way?

Revolut raised 14 of my 16 nextrast transactions. Ive received refunds for the 14 they raised. Ive gave up with Kryptonim virtual services, quantipay ag and transferop, as these were all open banking transfers.

most of these

Which merchants do the transactions go to? Open banking (fast) or card payments?

Sorry screenshot wouldn't upload

Looking for

Miksi

Cramp

Crenoc

Orirad

Digitaltech

any help would be appreciated 🙂

Card payments throguh revolut

SP Wallet - Sph Wlt, London

BRAINBOP NEW - Brainbop_new, Sofia

Livechat from revolut told me:

Clarifying Your Goal

Since you authorised the transaction under the impression that the Gambling Block would automatically decline it, we want to ensure we route your case through the correct channel:

Are you experiencing a direct issue with the merchant / service itself?

(For example: the funds/credits were not applied to your SP WALLET account, or the service paid for was not delivered? If so, we can check if a commercial dispute is viable.)

Or is your primary concern that the payment went through despite your Gambling Block being active?

(If your concern is strictly that you authorised the payment expecting the block to prevent it, this cannot be submitted as a card chargeback.)

Please let me know which of these best reflects what you would like us to review, and I will be glad to guide you on the next steps.