Ich habe cardaq eine email geschriewbn bzgl meiner zahlung nun habe ich diese Antwort erhalten.
Kann mir jemand helfen?
Hello,
Thank you for your request concerning access to your personal data.
We would like to clarify that Cardaq Limited acts exclusively as a technical infrastructure provider supporting payment processing systems. We do not act as a data controller and do not independently collect, store, or process personal data related to individual transactions. Therefore, we are unable to fulfill your request.
If you have concerns regarding a specific transaction, we recommend contacting your card issuer (the bank that issued your payment card). Your card issuer can provide you with transaction details available to them and, if necessary, liaise with the relevant parties involved in processing the transaction.
We trust this clarifies our position and provides you with the necessary guidance to obtain the information you seek.
Kind regards,
Cardaq Limited | the IXXOV Group
Authorised Electronic Money Institution FRN 900088
Principal Member of Visa | MasterCard | UnionPay for Issuing & Acquiring
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