Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 587)

That makes sense. I’ve seen Xpate mentioned in connection with some of these as well, but nothing confirmed yet.

Please let me know what you get back from your GDPR Art. 15 request. I’d be particularly interested to see whether Xpate confirms any of temdot, zenski, lesski, quedot, quecs2, neocs2 or temcs2 as transactions they processed.

Thanks, I’ll try support@thrivestore.co.uk and see if I can resolve it directly with them. How long did it take them to respond and issue the refund in your case?

If you happen to find anything for Tchtxt or Meta Deposit as well, please let me know.

That sounds very similar to my experience with Xpate. They tend to tell you to contact the merchant, which isn’t very helpful when the merchant is either impossible to identify or simply doesn’t respond.

Hopefully the FOS complaint gets you somewhere. Please keep us updated on what they say, especially whether they consider Xpate’s role in processing the transactions.

Sure, I’ll post anything my bank provides on XOR Visual Layer. I’m waiting for the acquirer details and MCC at the moment.

If you get yours first, please let me know too. I’m particularly curious whether we’ll both get the same acquirer and whether the transactions were presented under the same MCC.

Thanks for confirming, that’s really useful. So I’ll treat calcal and jusdot5 as confirmed Xpate-related merchants in your case.

It’s frustrating that calcal didn’t respond or refund you. Have you now raised chargebacks for those transactions, or are you trying to recover the money directly from Xpate first?

Hi. I’ve come across a few more merchant descriptors that I can’t identify:

RAVQEN - TELVIK - MORDAX - FENQIR - KALVEX

Has anyone seen any of these before or managed to find contact details? I’m also trying to establish whether any of them might be connected to Xpate

Xpate are just like cardaq now, will deny any link to them. I waited about six weeks for a response and got this as a reply:

Thank you for providing the details. 

After a thorough review, we were unable to find any matching records to support your request. 

As a result, we cannot proceed further.

Thank you for your understanding!

Have a nice day!

which is essentially a mug off. They’re involved in transactions with at least 3 of my cards so it’s a nonsense but I’ve gone back with bank evidence and told them to proceed. They probably won’t.

Hi guys i done this on donbet any one have any information or news on this merchant

jubiva London england

I will, i’ve had a first reply yesterday , just a confirmation of receiving my email. I’ve replied with all payment details in pdf downloaded from my bank. Keeping everybody posted!

They will do nothing ,trust me

Does anyone have any success with Nextrast/Gambinini? I’ve emailed Gambinini 3x & had no response. For roughly 100 transactions 😫

Is this one you did today? Did it not credit to the casino?

Do you know if nextrast/gambinini is same merchant with NXTGEM ?

Had my first ever response from Ivy Pay since I started contacting them in June regarding Passpoint and Kryptonim which they’re saying of course they’re no longer clients there’s nothing they can do etc. Has anyone very recently had any success? I know people have in the past but I’ve been trying for four months now and feel like giving up 😂. Kryptonim straight up refused to the point they stopped replying and also contacting Yapily about Passpoint as they’ve never replied to me.

nah no success as of yet. Passpoint don’t reply to anyone - they’re awful. Kryptonim refuse any wrongdoing which is bs. Ivypay have stopped refunding. I have so much with them too

Yeah same here literally first they’ve responded in four months think I’m at the point I’m going to have to just let it go

I am in the same boat thinking of just giving up too. Elegro have said they are investigation but will prob get no success from them either. Also no response from Ivy Pay at all in months

Ivy are completely ignoring me since beginning of July nothing

Hej,

Har du fått någon information om VDR SL, Birmingham?

lg

Haven’t had any refunds in weeks. genuinely feel like giving up with this