hessbodo4 år sedan
Thank you, Radka. I understand now. I was mainly concerned because the casino’s response period had ended and I was expecting the assessment to follow shortly after. I appreciate you explaining the process and I’ll wait for Michal’s assessment. Hopefully he can reach a fair conclusion based on all the evidence available.
I am reaching out regarding Complaint ID 223869, which was recently closed as "Unresolved - Insufficient evidence from casino" with 24,175 Black Points applied against Boomerang Casino.
The operator confiscated my balance of €20,800 without providing transaction logs or proof across four response cycles. Since the formal complaint process has concluded, I wanted to ask if you have any community insights or guidance on next steps for players dealing with Rabidi N.V. entities following their sub-license revocation (OGL/2023/103/0067).
Specifically:
Are there any known ADRs, insolvency receivers, or legal avenues that other community members in similar situations have utilized?
Is there a specific forum thread or group where affected players are coordinating documentation regarding Rabidi N.V. brands?
Thank you for your time and help in keeping the community informed.
Best regards,
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
