7 månader sedanOriginalspråkÖversättning
Played here as is a crypto casino however when trying to withdrawal need to do KYC for crypto payout .
This is a slow process and email do not get response .
Warning they take your money but make it hard to withdraw not responding after providing KYC info only response so far will be reviewed by security team .
Play somewhere else with crypto like Gamdon
There reviews are fake as say quick withdrawals and no kyc
This is a slow process and email do not get response .
Warning they take your money but make it hard to withdraw not responding after providing KYC info only response so far will be reviewed by security team .
Play somewhere else with crypto like Gamdon
There reviews are fake as say quick withdrawals and no kyc
- Take payments quickly
- Don’t pay out wining use stalling tactics and no correspondence slow KYC play elsewhere
1
Wild.io Casino
7 månader sedan
Hello there,
Thank you for sharing your feedback. We apologize for the frustration you’ve experienced during the withdrawal process, and we understand how delays can be frustrating, especially with crypto payouts.
To clarify, we do require KYC verification as part of our commitment to secure and responsible gaming, in accordance with the terms and conditions agreed to when you signed up. This policy is outlined in Section 13.1, where it’s stated that Wild.io reserves the right to request KYC documentation at any time to confirm a user's identity and location. While we strive to make this process as quick as possible, the KYC verification is an important step to ensure a safe and secure gaming environment for all of our players.
We are sorry for any delays in communication and are working hard to review your documentation. The moment the review is completed by our security team, we will notify you accordingly and if everything is in order, proceed with your withdrawal.
Thank you for your patience, and please feel free to reach out if you have any further questions. We value your experience and hope to resolve this quickly for you.
Best regards,
The Wild.io Team
Thank you for sharing your feedback. We apologize for the frustration you’ve experienced during the withdrawal process, and we understand how delays can be frustrating, especially with crypto payouts.
To clarify, we do require KYC verification as part of our commitment to secure and responsible gaming, in accordance with the terms and conditions agreed to when you signed up. This policy is outlined in Section 13.1, where it’s stated that Wild.io reserves the right to request KYC documentation at any time to confirm a user's identity and location. While we strive to make this process as quick as possible, the KYC verification is an important step to ensure a safe and secure gaming environment for all of our players.
We are sorry for any delays in communication and are working hard to review your documentation. The moment the review is completed by our security team, we will notify you accordingly and if everything is in order, proceed with your withdrawal.
Thank you for your patience, and please feel free to reach out if you have any further questions. We value your experience and hope to resolve this quickly for you.
Best regards,
The Wild.io Team
