1 månad sedanOriginalspråkÖversättning
Jag spelar på flera casinon... MEN det som händer här är onormalt... bara döda snurr! Att vinna är nästan omöjligt! Om du efter att ha förlorat 500–600 euro vinner 200 euro och begär ett uttag, börjar mardrömmen! Det tar tre dagar att få ett mejl som ber om verifiering... ladda upp dokument... ytterligare tre dagar! Ännu ett dokument tar ytterligare tre dagar! Chattsupporten är värdelös! Uttag tar otroligt lång tid! Jag spelar på många casinon och jag är bekant med KYC-processen! Inget annat casino drar någonsin ut på saker och ting så här!! Och allt för ynka 200 euro! Håll dig borta!
- Bra spel
- Utbetalningskatastrof
- Verifiering endast möjlig vid utbetalning
- Livechatten är helt värdelös
- RTP finns inte
Automatiskt översatt:
Winshark Casino
1 månad sedan
Dear Sandraakrimi,
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience felt frustrating — this is never what we want for our players.
Our KYC team follows regulated procedures that can sometimes require additional documentation, especially during a first withdrawal. We understand that this can feel lengthy, and we appreciate your patience throughout the process.
We can confirm that your verification was successfully completed on 2025-12-08 at 15:48, and your account is now fully verified. This means that future withdrawals should be processed more smoothly.
If you still require assistance with your current withdrawal, our 24/7 support team is ready to help. Please reach out via live chat so we can review your case directly and guide you through the next steps.
Thank you again for bringing this to our attention.
Respectfully,
Winshark Casino Representative
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience felt frustrating — this is never what we want for our players.
Our KYC team follows regulated procedures that can sometimes require additional documentation, especially during a first withdrawal. We understand that this can feel lengthy, and we appreciate your patience throughout the process.
We can confirm that your verification was successfully completed on 2025-12-08 at 15:48, and your account is now fully verified. This means that future withdrawals should be processed more smoothly.
If you still require assistance with your current withdrawal, our 24/7 support team is ready to help. Please reach out via live chat so we can review your case directly and guide you through the next steps.
Thank you again for bringing this to our attention.
Respectfully,
Winshark Casino Representative
