16 timmar sedanOriginalspråkÖversättning
The casino kept the entire winning amount and zeroed out the balance.
I registered at the casino and deposited 20€ using the welcome bonus and the 200 free spins credited per 20 per day for 10 days.
I read the terms very carefully, as I do with every new casino I sign up for, there was no term or condition about a max win or anything.
I managed to win €210.95 euros which was locked until the x40 spin was completed, meaning I would have to spin €8,438!!!
Not to mention, to my great surprise and after many hours of playing I managed to complete the turnover!
The total withdrawal amount I had in my balance was €1,955.58.
I went to make a withdrawal and saw that the daily max amount is €500, so I proceeded with the first withdrawal of the first €500.
One day later when I logged in to make the second withdrawal I saw my balance was ZERO, and the first withdrawal was cancelled as well!
Fortunately, I was proactive and took some screenshots from my balance as well as from games.
To my surprise today when I went into the Pragmatic game history I played the game history is EMPTY!!! Which they apparently did so that there would be no evidence left. This happened one day after my win.
Also something else they did but I don't even care about, I'm just mentioning it, is that they also cancelled the remaining 20 free spins per day. They must have shadow-banned the account.
It's been a long time since I've seen such shady practices.
Every time I chatted with the casino they say the paid out the amount they needed pay, that's very funny to me because that amount is absolute ZERO.
Casinoguru helped somewhat and I did manage to get 1.450,75€ instead of 1.955,58€, so in the end of the day the stole 505€.
The whole process took ALMOST 3 MONTHS, I know most people would just give up.
If you hapen to win you have to be patient and persistent and hope you get some of your winnings back, you need to have patience and time to prove they are 100% scammers.
I will continue to discredit this casino wherever I can, so far I protected many new players from joining.
TL,DR: STAY AWAY FROM THIS SCAM if you want your money.
I registered at the casino and deposited 20€ using the welcome bonus and the 200 free spins credited per 20 per day for 10 days.
I read the terms very carefully, as I do with every new casino I sign up for, there was no term or condition about a max win or anything.
I managed to win €210.95 euros which was locked until the x40 spin was completed, meaning I would have to spin €8,438!!!
Not to mention, to my great surprise and after many hours of playing I managed to complete the turnover!
The total withdrawal amount I had in my balance was €1,955.58.
I went to make a withdrawal and saw that the daily max amount is €500, so I proceeded with the first withdrawal of the first €500.
One day later when I logged in to make the second withdrawal I saw my balance was ZERO, and the first withdrawal was cancelled as well!
Fortunately, I was proactive and took some screenshots from my balance as well as from games.
To my surprise today when I went into the Pragmatic game history I played the game history is EMPTY!!! Which they apparently did so that there would be no evidence left. This happened one day after my win.
Also something else they did but I don't even care about, I'm just mentioning it, is that they also cancelled the remaining 20 free spins per day. They must have shadow-banned the account.
It's been a long time since I've seen such shady practices.
Every time I chatted with the casino they say the paid out the amount they needed pay, that's very funny to me because that amount is absolute ZERO.
Casinoguru helped somewhat and I did manage to get 1.450,75€ instead of 1.955,58€, so in the end of the day the stole 505€.
The whole process took ALMOST 3 MONTHS, I know most people would just give up.
If you hapen to win you have to be patient and persistent and hope you get some of your winnings back, you need to have patience and time to prove they are 100% scammers.
I will continue to discredit this casino wherever I can, so far I protected many new players from joining.
TL,DR: STAY AWAY FROM THIS SCAM if you want your money.
- 100% SCAM CASINO, stay away!
