1 år sedanOriginalspråkÖversättning
From 3 months I had played in this casino, I lost over 3.5 k euro and I don't have even 1 withdrawal. I think the factory options of the game are touched and they just don't give profits. Chat support is super mega ultra slow. They answer questions 1-2 hours later. And most important from 1 month I'm telling them that I am gambling addicted and they do nothing to restrict my game or deposits.
NEVER PLAY AT THIS CASINO YOU WILL ONLY LOSE MONEY AND TIME!!!
NEVER PLAY AT THIS CASINO YOU WILL ONLY LOSE MONEY AND TIME!!!
- Slow customer support
- Low RTP of the games
- Don't have restrictions if you are gambling addicted
4
Megapari Casino
1 år sedan
Dear braneone27,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience at MegaPari.
Regarding our customer support, we strive to offer efficient and helpful service, and it’s concerning to hear about your experience with delayed responses. Please rest assured that we take this feedback seriously and are conducting an internal investigation to improve our response times and overall customer service.
Lastly, on the matter of responsible gambling, it is our utmost priority. Upon reviewing your account, I see that you contacted our support team, but chose to continue playing. However, as soon as we received your request for self-exclusion due to gambling addiction, we acted promptly to block your account for one year, as per your request.
If there is anything else we can assist you with, please do not hesitate to contact us by email: [email protected]
Best regards,
MegaPari Team
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience at MegaPari.
Regarding our customer support, we strive to offer efficient and helpful service, and it’s concerning to hear about your experience with delayed responses. Please rest assured that we take this feedback seriously and are conducting an internal investigation to improve our response times and overall customer service.
Lastly, on the matter of responsible gambling, it is our utmost priority. Upon reviewing your account, I see that you contacted our support team, but chose to continue playing. However, as soon as we received your request for self-exclusion due to gambling addiction, we acted promptly to block your account for one year, as per your request.
If there is anything else we can assist you with, please do not hesitate to contact us by email: [email protected]
Best regards,
MegaPari Team
