Hello, dear player!
We sincerely apologize if you've experienced any dissatisfaction with our platform. We understand that the fairness and transparency of our operations are crucial aspects of your gaming experience.

Regarding the cashback issue, we want to clarify that cashback is credited automatically to all players who meet the specified conditions. If you haven't received it, it may be due to not meeting those conditions. Our team would be happy to assist you in understanding the details further.

We want to emphasize that our casino is fully licensed, and we are committed to maintaining honesty and transparency throughout the gaming process. Our Return to Player (RTP) percentage is 96%, ensuring a fair and competitive gaming environment. We're proud to share that the majority of our players regularly achieve significant winnings.

The amount of your withdrawals does exceed the amount of deposits on our site. Additionally, our specialists can generate a statement of your account, providing
a comprehensive overview of all deposits and payouts.

Best regards,
Starda Casino!

Hello, dear!
We are sorry that your experience at BetOnRed didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
BetOnRed Team.