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they limit my withdrawal to 5000usd per month where i ddn’t exceed the withdrawal amount more than 20 times my deposit amount.

Hello Laputyak23,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? How much did you deposit in total? Did the casino void any of your balance so far? When was the last time you spoke to the casino and what was it about?

Please note that unless it is just a limitation of the withdrawals, it's not unfair. If the casino would cap your winnings based on the amount deposited it would be a completely different case.

Looking forward to your answer.

Regards,

Nick

yes i have been verified since december 2022. my total deposit amount is 2030 usd. no they did not void any of my balance. yesterday i spoke to them about the limit in my withdrawal.

Hello Laputyak23,

Can you please forward your deposit and withdrawal history from the casino to nikolas.b@casino.guru?

Dear Laputyak23,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.