Sometimes I find it sad that players don't get to such information sooner and only find out everything when something happens. I would say it would be good to be more interested in such things if I have to deposit my money somewhere.
Of course it's not just the players' fault, but it's definitely not the way a casino should behave.
May everything go well and turn out fine for you.
The casino so far has not settled the claim after the judgement. But has found the time to post further lies on Askgamblers. See below.
I hope Casinoguru can do something about this on their site to warn players.
I see that the casino has time to write such things.
Of course, your complaint is still open with us, so depending on how it ends, we will proceed.
However, I'm curious how the casino will behave and what they will do in next couple of days when it is stated they have time till 13th august.
Unfortunately given some of the things Michael has chosen to write and CG’s reluctance to actually warn players it’s little wonder behaviour like this goes on.
Askgamblers have been much more professional.
I had my account for 3 years with this casino, fully verified with source of wealth verified. They blocked the account with no explanation a month ago.
This thread says all you need to know.
Hello, did you also reprort it somewhere ? Not to leave out the explanation would bother me. Did they take your winnings or did you have any money in your account ?
They have been fined massively in the past in sweden.
Their sister site Goldwin has numerous charges against them Gladiator Holding N.V.
They also advertised themselves as NO KYC TELEGRAM casino recently? Made no sense. They do a lot of things to not pay out players. Unfortunately people won't get much help here or anywhere else. It has to be court with places like this.
So players are aware. CG manipulate their complaints to boost their ‘Resolved’ stats. I had an issue with this criminal group and table matched my money out. CG marked the complaint as resolved despite doing nothing. They also rejected my review of goldwin as I pointed out they were breaking UK law…The site is what it is. It’s not for the players
When we did not help you, I hope, next time you won't open a new complaint with us. It is standard procedure that if is something resolved, player get his money etc then it will be closed like this. Why we should close it as unresolved is my question when it was settled ? I do not understand the logic behind it.
Regarding your user review, I explained you in depth why it was rejected. You are talking just about legality of the casino an it is not user review. Additionally, we are not lawyers so what you expect please ? We do not take these things into account and like I said, you didn't mention one positive or negative except this in your review. When you will focus on what I wrote, your review can be easily accepted.
I hope you understand.
Your complaints service is not fit for purpose. You did not help in anyway. I table matched the money out. I will not use it again.
Censoring a review because I am stating a casino is operating illegally in a market (Backed up by the UKGC) is borderline criminal.
That is all.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
