HemForumKlagomålsdiskussionLegiano Casino verifierar inte och behåller dina pengar

Legiano Casino verifierar inte och behåller dina pengar (sida 20)

 av beruco-26
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41 022 visningar 392 svar |
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God kväll, det har gått 14 dagar 🙁

Automatiskt översatt:

Good day to you.

Sadly, it is exactly how this casino has been handling players withdrawals. Please, do not expect logical explanation or improvment. As far as I can say, the casino pays out yet withdrawals have been extremely delayed. Feel free to read this thread and also the official one 👈, but it is not pleasant reading at all.

My colleagues have been trying to reach out to every affiliate or casino co-worker willing to participate in resolving all the complaints. I wish I could add something more positive.

xristos25031984

Jag har samma problem med legiano, kan vi få tillbaka pengarna?

Automatiskt översatt:

Only thing you need to do with Legiano and their sister casinos is wait — they usually pay out eventually. Worst case, they might ask for verification.


LitBruvBigMan

Hello, yes I have seen quite a few similar cases myself. Most of the time it takes them about two weeks to pay off a player. For some people it is quite a lot especially when they wait for a week and then the casino asks for documents and it stretches even longer. Anyway, who knows how to be patient, I believe that as long as one hasn't broken anything, gets the money. 

Have you had the same experience?

Jaro

Yeah, I’ve dealt with a few Soft2Bet casinos like Legiano and a couple others. In all my experiences, they do pay out—just sometimes takes a bit longer than you’d hope. Longest I’ve waited was about a month, and that was without them asking for any extra docs. Usually it’s quicker, but yeah, patience is key with them. As frustrating as the wait can be, I’ve never had them not pay in the end.

LitBruvBigMan

Yes most players describe the same problems. I believe that anger comes when you wait for a long time and there is no extra reason for it. But it's always better to get the money later than never, I guess that would be my motto. 

Whether I would continue to play in such a casino I would probably change my mind a lot.

You play there?

Jaro

Not really, I don’t like playing at casinos that handle withdrawals like that. I prefer sticking with brands I trust, where I know my withdrawal will be approved within 48 hours.

LitBruvBigMan

That's what I thought and that's why I asked. I think I would also be discouraged to wait so long. 

So where do you play where you have relatively quick withdrawals?

Jaro

For the last 4 months or so, I’ve been playing at BetFlare( https://casinoguru-int.com/en/betflare-casino-review-1) — they usually approve withdrawals within 24 hours, so it’s been pretty smooth, oh and it's a vpn friendly project as well.


LitBruvBigMan

Thanks for the post. 

I think as long as everything is in order, withdrawals are delivered fairly quickly and customer support is friendly and helpful, that's something that I think would be definitely needed in a casino. 

May you continue to do well.😉

JAG HAR BARA BLITT LUCKAD. MITT KONTO VAR STÄNGT. Jag har väntat i över en månad på att de ska stänga mitt konto nu och ta mina pengar. DET ÄR EN BLUFFÄR. Fortsätt ge dem så hög SÄKERHET. Jag har redan förlorat en massa pengar så här...

Automatiskt översatt:

Jag har skärmdumpar av allt eftersom jag visste att de var bedragare.

Automatiskt översatt:
weakz30

I spotted something about a duplicate account mentioned in the complaint. It was a very nasty surprise, especially after all the waiting they put you through.

Luckily you said you had screenshotted all, so I guess there will be further discussion with the casino. I perfectly understand you are upset about that. Just try to hold on. We intend to resolve the matter, but sometimes it is a frustrating process...

Ändrad
Radka

Men grejen är att jag aldrig har verifierat något konto och jag tog aldrig ut, om det vore så skulle jag förstå men det är inte fallet i alla fall, så länge de ger mig min inkomst så är det det, vad de inte kan göra mot mig är detta, efter att ha väntat mer än 1 månad gör de detta mot mig, när de själva sa att det inte är några problem och om det är något fel så korrigeras det då de har väntat.

Och jag har många skärmdumpar av dina löften, och jag har aldrig någonsin skickat mitt ID eller bankuppgifter annat än det här kontot...


Så om de vill lägga ner det så bryr jag mig inte, men jag vill ha min vinst.

Automatiskt översatt:
weakz30

I saw that it's getting a bit confusing and you mentioned that your friend also has an account there. 

Are you playing from the same device or on the same internet network, or at home? 

We'll have to wait and see how this develops further because I don't want to get ahead of myself since I haven't seen the whole situation as it is. 

Mirka will do everything in her power to make it fair.

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