Can anyone help. Did anyone receive any payouts. Been waiting over a week. 1st lot of withdrawals got rejected.
Messaged them today again and received this reply. On my account it's still saying under review but been told its been approved. Doubt I'll get a payment going off all the other comments. Thanks
Hello, I imagine this uncertainty is challenging. This casino is not very trustworthy based on its Safety Index; however, it does not mean that no one has ever been paid out. In my opinion, it would be best to wait for further outcomes.
There is still a chance that the withdrawal has truly been approved and processed.
However, I understand those concerns; perhaps someone else will step in and share their experience.
Hi @gemzii - did you ever get your withdrawal paid. I am in a similar situation and wondered if you had any ideas on who to message/talk to. There is never anyone on livechat and with all the reviews I'm seeing I wondered if you had ny advice on how to get through to them. Thanks
Hi Marry,
Did you get any response from GAMBIVA? Or get your your money back?
I have a large sum in the account and after seeing the reviews Im not holding my breath!
May i ask how you found out withdrawal limit is 1,000 per day?
Hi MissB, did you have any luck with this. Im in a similar situation - make sure you take screen shots of all your deposits and withdrawals as I see from other posts they can close your account with no warning.
Our data team has been included in the review of this casino, actually. They usually find it on the website or from the support of the casino.
Please tell us more about your experience so we can understand it better and perhaps even help.
Do not play in this casino.
I made a deposit and won 1500, it took forever to get kyc and then the withdrawals were in review for a week - I guess they hoped that I will cancel them and lose my money.
After a week my account was deleted due to breach of TOS, which I didn't. No explanation has been provided and what terms I broke was not provided.
I currently have substantial withdrawals pending with Gambiva since 4 March. After requesting the withdrawals, the casino asked me to complete full KYC verification, which I have now done.
The KYC team has confirmed that my account is fully verified, however the withdrawals remain pending. Given the number of recent reports regarding withdrawal issues, I wanted to ask what you would recommend as the best course of action at this stage.
Thanks
Do not play in this casino.
I made a deposit and won 1500, it took forever to get kyc and then the withdrawals were in review for a week - I guess they hoped that I will cancel them and lose my money.
After a week my account was deleted due to breach of TOS, which I didn't. No explanation has been provided and what terms I broke was not provided.
Hey there, It must have been hard to accept.
I know you said the casino did not provide an explanation but also mentioned a TOS breach. Care to elaborate, maybe? In any case, best of luck with the complaint, of course.
I guess more details will be shared there. It is now your turn to respond as far as I can see.
I currently have substantial withdrawals pending with Gambiva since 4 March. After requesting the withdrawals, the casino asked me to complete full KYC verification, which I have now done.
The KYC team has confirmed that my account is fully verified, however the withdrawals remain pending. Given the number of recent reports regarding withdrawal issues, I wanted to ask what you would recommend as the best course of action at this stage.
Thanks
Hello, based on the casino review and the overall player experience, I would suggest submitting a complaint—if the problem persists longer than 14 full days.
Are you interested in more details, maybe? The complaint feature is free, to begin with.
Hey there, It must have been hard to accept.
I know you said the casino did not provide an explanation but also mentioned a TOS breach. Care to elaborate, maybe? In any case, best of luck with the complaint, of course.
I guess more details will be shared there. It is now your turn to respond as far as I can see.
They don't mention anything other than TOS breach, I have read all of it - nothing was breached.
If you manage to win they will consider it a breach.
Hello,i want to say that i deposit 220 Euro,and with my last 20 euro i manage to win 250 euro and submit a withdraw,my account is fully verified and everything is okay,i submit my withdraw on 02.03.26 today is 06.03.26 i contact them via chat,they say will take up to 36 to 48 hours,and on chat they only message me be patience it will take some time,be patience.......They are playing with me!Don't want to give me my withdraw its been 120+ hours and they keep talking to me wait it will take some time?!? First they give a timeframe that they don't respect after the same reply every day!This is awful from the casino !!!!
They don't mention anything other than TOS breach, I have read all of it - nothing was breached.
If you manage to win they will consider it a breach.
Hello, I think I get what you are saying. It makes sense that players have not been very satisfied; therefore, sharing your troublesome experience is very appreciated. Of course, as well as the complaint, with luck people in the casino will soon realize that this approach won't work.
Hello,i want to say that i deposit 220 Euro,and with my last 20 euro i manage to win 250 euro and submit a withdraw,my account is fully verified and everything is okay,i submit my withdraw on 02.03.26 today is 06.03.26 i contact them via chat,they say will take up to 36 to 48 hours,and on chat they only message me be patience it will take some time,be patience.......They are playing with me!Don't want to give me my withdraw its been 120+ hours and they keep talking to me wait it will take some time?!? First they give a timeframe that they don't respect after the same reply every day!This is awful from the casino !!!!
Good day to you. I perfectly understand our feelings. Just look around this thread and you will find out that your description sadly matches the others. The casino Safety Index is not so low for no reason. 🙁
Get ready for patience, please. Based on what has been shared here, the casino is slow.
We will all appreciate any positive update!
its been soo long,and every day the same answer they have very much workload,and will proceed as soon as possible but it takes so long I know that they are holding my funds and make me wait weeks please do something about it I have more screenshots where they say everything is ok with my account and the funds I don’t win it with bonus,I win it wi the real my funds
Umm, I'm sorry, but I guess there is nothing else to add here for now. Did you read this thread or my previous post?
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