9 månader sedan

God kväll, uppmärksamma Funid, nu heter det Playid. Jag vann 150 euro, pengarna från casinot till Playid kom direkt. Det har gått 4 dagar och pengarna har inte kommit fram. Jag kontaktade supportcentret, de sa att det tog 3 till 5 dagar, lördag och söndag inte medräknat. Jag uppdaterar er.
PS i livechatten verkar de vara bottar, de ger alla samma svar om jag får mina pengar så stänger jag det här kontot åt mig, det är inte pålitligt.
Jag har aldrig tagit ut pengar på dessa sajter, jag har spelat på librabet, Legiano och allyspin.
Jag hade ett problem, kasinona är väldigt oärliga, jag vann 1 500 BRL på EXCITEWIN-sajten, de försvann inte bara med mitt saldo, de sa att uttaget var återställt och spelat, jag lämnade in ett offentligt klagomål och bad om spelhistoriken.
Please describe more what exactly the issue is and which casino you experience it at.
Försök att sätta in pengar direkt från Funid till casinot fungerar vanligtvis
Eller
Logga in på casinot och välj att sätta in pengar via playid (det är så det heter nu)
roligt alt
spelade nytt
FUNID aka PlayID is a fraudulent platform. They are withholding my winnings for verification purposes even though I was already verified.
They requested ID and banking info for the month the month of August. I waited for my monthy bank statement and provided it 12 Sept 2025 which shows every single transaction. Now they are asking for a monthly statement on original pdf format from Bank with interac transactions only. No bank provides that. Which means they had no intentions of sending me my funds below is my last email from them .
Madeleine (PlayID)
17 Sept 2025, 10:28 EEST
Dear Vida,
Thank you for contacting the PlayID.com support team.
Please provide the transaction history for Interac. For month of August in original PDF format. All incoming and outgoing transactions made must be visible as also the account holder’s name and deposits made to the casino.
We kindly ask you to provide a PDF file downloaded from your online bank.
Thank you in advance!
May I ask at which casino you experienced this, and how is the situation now, please?
stay far away
PlayID advertises 3-day withdrawals, but in practice the process takes closer to two weeks. The maximum withdrawal limits are unreasonably low, forcing players to leave large balances in their accounts. This design effectively encourages continued play and often results in losses.
In my case, I had over $40,000 in winnings. Over a three-week period I was only able to withdraw $1,600 before losing the remainder due to the delays and restrictions imposed. The system feels deliberately structured to disadvantage players and prevent fair access to their funds.
May I ask in which casino you experienced this, though?
I just wonder if the PlayID is at fault here, or if the casino caused the delays, you know. 🤔
Take care! FUNID aka PLAYID is blocking and denying withdrawals lately.
I was playing at casinos linked to FUNID for several months, was working "ok" (if you dont mind waiting 2 or 3 weeks for payouts)
suddenly PLAYID is asking for a 12 months (!) KYC. 12 months bank account, 12 months credit card, 12 months skrill. Is this even legal? then they blocked my account 3 days ago and chat refuses to help 🙁
Dont know what to do now. Waiting for 300€ since 3 weeks.

That doesn't sound good at all, and it must be really hard for you.
Could you tell us, please, which casino you refer to, though?
3 weeks is really a long time to wait for the verification to be done. Have you provided all the requested documents, please?
Our complaint team could look into this together with you if you wish. Just submit your complaint and we'll get back to you as soon as possible.
So, please help me to understand this better.
You have a PlayID account, which needs to be verified, but they are taking way too long to finish it, right?
Do you have any information on why it is so, though?
And then with this account you play in different casinos that offer PlayID. Yeah?
But if you want to withdraw your winnings from a casino by using PlayID, where your account is not verified, how is it possible to withdraw them? 🤷♀️
I'm a bit lost here, as you can see.
well, as you know 3 days waiting for KYC to finish is nothing special.
but what is indeed special: the fact that they completely BLOCKED my account. once again the timeline:
other users report that PLAYID may block accounts for various or even no reason. this is where i get worried and posted here.
Are you referring to this BigClash Casino, please?
Looks good even though we don't have much information from our users yet. So, feel free to add some of your experiences, if you wish.
And now to the PlayID app, have you provided all the requested documents already so they can unblock your account?
Are you able to use some other payment methods, for example, if there is such an issue with PlayID?
I'm just trying to find some solutions for you, you know.
yes ,this big clash casino.
but the casino itself should be ok.
The main issue is PlayID. I sendt all the required documents, although i have a bad feeling about sending a 12 month(!) history of all my bank account, credit card and psc/skrill.
So we wait for the PlayID support/kyc-team and lets see what happens next.
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